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Helpful answers
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Sep 6, 2016 8:14 PM in response to maddiejoannaby gail from maine,If you have Apple Music, it is stored in the iCloud Music Library, but you should also have it in your iTunes Library, or you can manually redownload it to the same Apple ID:
Contacts are stored in iCloud, not on your device, so those would remain in place.
Sounds like for Photos, you have iCloud Photo Library turned on? If you do, and you have Optimized your Photos on the device, you can download your originals before your storage is downgraded: Settings>iCloud>Photos, check "Download and Keep Originals".
To downgrade your storage:
iCloud storage upgrades and downgrades - Apple Support
Best of luck,
GB
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Sep 7, 2016 11:44 AM in response to maddiejoannaby Eric Root,Are you signed onto Settings/iCloud with the same Apple ID as you used on the old phone? Have you set up syncing?