Q: My MacBook Pro is running poorly. Do macs get virus?
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Sep 7, 2016 9:02 AMby Allan Eckert,HelpfulNo Macs do not get virus.
Please download and install EtreCheck from http://etrecheck.com/
Run it and post the report here.
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Sep 6, 2016 8:48 PMby paul emanuel,EtreCheck version: 3.0.3 (307)
Report generated 2016-09-06 22:43:21
Download EtreCheck from https://etrecheck.com
Runtime 3:15
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Apps are crashing
Hardware Information: ⓘ
MacBook Pro (13-inch, Mid 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 450
Video Information: ⓘ
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ⓘ
OS X El Capitan 10.11.6 (15G1004) - Time since boot: about 2 hours
Disk Information: ⓘ
APPLE HDD HTS541075A9E682 disk0 : (750.16 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 748.93 GB (9.54 GB free) (Low!)
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS31N ()
USB Information: ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/System/Library/Extensions
[not loaded] com.Ralink.driver.RT2870USBWirelessDriver (4.2.9.5 - SDK 10.6 - 2016-09-04) [Support]
[not loaded] com.bose.bluetooth (1.0.0 - 2016-09-04) [Support]
[not loaded] com.realtek.driver.RtWlanU (1830.2.b7 - SDK 10.9 - 2016-09-04) [Support]
[not loaded] com.realtek.driver.RtWlanU1827 (1827.4.b18 - SDK 10.9 - 2016-09-04) [Support]
Startup Items: ⓘ
WiFiUtilityStartUp: Path: /System/Library/StartupItems/WiFiUtilityStartUp
Startup items are obsolete in OS X Yosemite
System Launch Agents: ⓘ
[not loaded] 6 Apple tasks
[loaded] 154 Apple tasks
[running] 58 Apple tasks
[killed] 20 Apple tasks
20 processes killed due to insufficient RAM
System Launch Daemons: ⓘ
[not loaded] 42 Apple tasks
[loaded] 158 Apple tasks
[running] 78 Apple tasks
[killed] 13 Apple tasks
13 processes killed due to insufficient RAM
Launch Agents: ⓘ
[failed] StartUP.Amped.plist (2010-09-20) [Support]
[running] Wlan.Software.plist (2015-10-22) [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist (2016-07-13) [Support]
[loaded] com.google.keystone.agent.plist (2014-10-08) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-13) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-13) [Support]
[loaded] com.adobe.fpsaud.plist (2016-06-28) [Support]
[loaded] com.microsoft.autoupdate.helpertool.plist (2016-05-16) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2016-05-06) [Support]
User Launch Agents: ⓘ
[failed] com.adobe.ARM.[...].plist (2013-07-08) [Support]
[loaded] com.bittorrent.uTorrent.plist (2015-05-07)
[failed] com.zeobit.MacKeeper.Helper.plist (2013-03-05) [Support]
User Login Items: ⓘ
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ⓘ
FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-09-03) [Support]
QuickTime Plugin: 7.7.3 (2016-07-20)
AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-05) [Support]
AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-05) [Support]
Flash Player: 22.0.0.209 - SDK 10.9 (2016-09-03) [Support]
Default Browser: 601 - SDK 10.11 (2016-07-20)
o1dbrowserplugin: 5.40.2.0 - SDK 10.8 (2015-06-28) [Support]
SharePointBrowserPlugin: 14.5.3 - SDK 10.6 (2015-07-25) [Support]
googletalkbrowserplugin: 5.40.2.0 - SDK 10.8 (2015-01-27) [Support]
Silverlight: 5.1.41212.0 - SDK 10.6 (2016-02-19) [Support]
User internet Plug-ins: ⓘ
Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]
3rd Party Preference Panes: ⓘ
Flash Player (2016-06-28) [Support]
Perian (2011-07-23) [Support]
Time Machine: ⓘ
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 748.93 GB Disk used: 739.38 GB
Destinations:
Toshiba Ext HDD [Local]
Total size: 999.86 GB
Total number of backups: 4
Oldest backup: 10/14/15, 2:57 AM
Last backup: 1/31/16, 1:04 AM
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 739.38 GB X 3)
Top Processes by CPU: ⓘ
20% mdworker(27)
14% accountsd
6% WindowServer
3% kernel_task
2% mds
Top Processes by Memory: ⓘ
804 MB kernel_task
393 MB mdworker(27)
352 MB firefox
147 MB Messages
131 MB soagent
Virtual Memory Information: ⓘ
3.79 GB Free RAM
4.21 GB Used RAM (1.94 GB Cached)
169 MB Swap Used
Diagnostics Information: ⓘ
Sep 6, 2016, 10:38:26 PM /Library/Logs/DiagnosticReports/Safari_2016-09-06-223826_[redacted].hang
/Applications/Safari.app/Contents/MacOS/Safari
Sep 6, 2016, 10:38:17 PM /Library/Logs/DiagnosticReports/Safari_2016-09-06-223817_[redacted].hang
Sep 6, 2016, 10:38:06 PM /Library/Logs/DiagnosticReports/Safari_2016-09-06-223806_[redacted].hang
Sep 6, 2016, 10:38:04 PM /Library/Logs/DiagnosticReports/Safari_2016-09-06-223804_[redacted].hang
UNKNOWN PATH
Sep 6, 2016, 09:23:53 PM /Library/Logs/DiagnosticReports/Safari_2016-09-06-212353_[redacted].hang
Sep 6, 2016, 08:29:23 PM Self test - passed
Sep 5, 2016, 07:33:18 PM /Library/Logs/DiagnosticReports/Safari_2016-09-05-193318_[redacted].hang
Sep 5, 2016, 07:32:35 PM ~/Library/Logs/DiagnosticReports/Finder_2016-09-05-193235_[redacted].crash
/System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Sep 5, 2016, 05:58:27 PM /Library/Logs/DiagnosticReports/NotificationCenter_2016-09-05-175827_[redacted] .cpu_resource.diag [Details]
/System/Library/CoreServices/NotificationCenter.app/Contents/MacOS/Notification Center
Sep 5, 2016, 04:57:19 PM ~/Library/Logs/DiagnosticReports/cloudd_2016-09-05-165719_[redacted].crash
/System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd
Sep 5, 2016, 04:52:54 PM ~/Library/Logs/DiagnosticReports/cloudd_2016-09-05-165254_[redacted].crash
Sep 5, 2016, 04:52:54 PM ~/Library/Logs/DiagnosticReports/CalendarAgent_2016-09-05-165254_[redacted].cra sh
/System/Library/PrivateFrameworks/CalendarAgent.framework/Executables/CalendarA gent
Sep 4, 2016, 09:06:23 PM /Library/Logs/DiagnosticReports/Safari_2016-09-04-210623_[redacted].hang
Sep 4, 2016, 06:26:07 PM /Library/Logs/DiagnosticReports/Safari_2016-09-04-182607_[redacted].hang
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Sep 7, 2016 9:02 AMby Allan Eckert,HelpfulUninstall MacKeeper. It is a completely worthless piece of software on the Mac. It offer no good for your Mac and only causes problems.
With only 9 GB of free space on your system disk drive that is insufficient for the operating system to function properly. You ate going to have to either move or delete enough files to release at least another 10 or 12 GB of storage before your Mac will function correctly.
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Sep 7, 2016 7:23 AMby JimmyCMPIT,to clarify a few points you asked about
Do Mac's get virus? Not at this time, by the definition of what a virus is and what malware and adware is. Macs can and have been infected with Malware and Adware, the number of infections is a fraction of what is out there for Windows, and the infections are generally found on sites that promote free software downloads by either bundling the garbage with legitimate software (Cnet, SoftPedia, Download.com) or sites tying to circumvent copyright (torrent sites and share sites) avoiding these sites can prevent infection from Malware and Adware
Could Mac's get virus? Absolutely, but at this time none have been reported in the wild
How do I clean adware/malware?
Malwarebytes for mac is often recommend for Mac users, it is free and developed by a contributor to these forums. It will remove Mac Malware and Adware that is on your computer, that it is aware of, but it will not prevent infection and it is only as good as it can be knowing what infections are out there. It does not work like anti-virus and appears to be inherently far more stable then the state of Mac Anti-Virus (see next question)
www.malwarebytes.com
Should you run a Mac Anti-Virus program? The findings on this site point to NO, they are impractical and not in any way as flexible, developed or stable as Windows Anti Virus suites.
Mac AV's appear to be very problematic on OS X and they have never been faced with an actual threat so their legitimacy as protecting you is in question. The instability they can cause has been well documented, you can search for it on these forums.
How do I protect my mac? The best defense at this time is safe browsing habits and more importantly keep your Mac up-to-date with securities patches and software updates from Apple Computer.
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Sep 7, 2016 9:31 AMby Allan Eckert,No. You must use the uninstaller to get rid of that piece of crap. Read http://www.macworld.com/article/2861435/software-utilities/how-to-uninstall-mack eeper-from-your-mac.html
If you installed it and then got rid of it by dragging it to Trash that leaves bits and pieces of it all over your system which EtreCheck is able to find.
