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All replies
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Helpful answers
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Sep 6, 2016 2:23 PM in response to 99beersby 99beers,OK, I walked through the TextWrangler suggestion and found that my code matched exactly the paste-in Host code, so I just left it as it was. I also followed the Wacom driver suggestion and deleted my Wacom Tablet driver for good measure.
Bottom line
I seem to see slight improvement, but as I began typing this post I once again was confronted with the bouncing ball and had to wait to continue typing. On webpages that are long Safari still locks up, but not as bad as it was prior to the driver deletion. Further webpage testing reveals that pages continue to freeze without getting the bouncing ball.
This all very annoying and am not certain that I have made any real improvements to this problem. Time will tell, I suppose.
Thanks!
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Sep 6, 2016 2:37 PM in response to 99beersby 99beers,I just shut down Safari and re-launched it while watching the Activity Monitor and was shocked to see that on start-up Safari used 7 GB of ram. The Safari Networking is using 23.6 MB of ram. My iMac now has 32GB and wonder how Safari got by when I only had 8 GB?
After Safari launched its 'Real mem' value is 3.78 GB of ram. That seems excessive to me since I only have two webpages open, so apparently Safari needs lots of ram to operate with.
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Sep 6, 2016 4:13 PM in response to 99beersby John Galt,There are several possible reasons for what you are encountering.
Begin with the following:
- Shut down your Mac.
- Load OS X Recovery by holding ⌘ and r (two fingers) while you start your Mac with a third finger.
- At the Mac OS X Utilities screen, release those two fingers.
- Choose Get Help Online.
- Safari will launch, but it will lack your bookmarks, favorites, history and other preferences.
- Load a few web pages and observe the results.
Restart your Mac normally and describe your results.
If the problem does not occur in Recovery mode, but returns after restarting your Mac normally, please read If Safari is slow, stops responding, quits unexpectedly, or has other issues - Apple Support. The applicable section is "Remove Internet plug-ins and other add-ons" and the Support documents that follow "Learn more".
If there is no change in behavior while in Recovery mode please write back for more suggestions.
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Sep 6, 2016 8:45 PM in response to John Galtby 99beers,@John Galt
Thank you for your post.
I did as you instructed, but could not loan any websites because Safari claimed that I was not on the net when indeed I was when I shut my iMac down. So I could not load any websites to check Safari's behavior.
I have also downloaded and run EtreCheck and will post those results below.
Thanks again for your help.
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Sep 6, 2016 9:02 PM in response to Allan Eckertby 99beers,Here is the results of the EtreCheck scan.
EtreCheck version: 3.0.3 (307)
Report generated 2016-09-06 21:41:39
Download EtreCheck from https://etrecheck.com
Runtime 2:12
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Beachballing
Description:
Safari runs very slowly and freezes when typing or scrolling webpages
iMac (27-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac14,2
1 3.5 GHz Intel Core i7 CPU: 4-core
32 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
8 GB DDR3 1600 MHz ok
BANK 1/DIMM1
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
NVIDIA GeForce GTX 780M - VRAM: 4096 MB
iMac 2560 x 1440
OS X El Capitan 10.11.6 (15G31) - Time since boot: less than an hour
APPLE SSD SD0128F disk0 : (121.33 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
Macintosh HD (disk2) / : 3.12 TB (2.13 TB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 3.00 TB Online
APPLE HDD ST3000DM001 disk1 : (3 TB) (Rotational)
EFI (disk1s1) <not mounted> : 210 MB
Boot OS X (disk1s3) <not mounted> : 650 MB
Macintosh HD (disk2) / : 3.12 TB (2.13 TB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 3.00 TB Online
SanDisk USB3.0 Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. MacBook Air SuperDrive
Apple Inc. iPad
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
/System/Library/Extensions
[not loaded] com.belkin.driver.nostromo (2.0 - 2016-09-06) [Support]
[loaded] com.corel.painter.PainterAudioDriver (1.0 - SDK 10.9 - 2016-09-06) [Support]
HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
Startup items are obsolete in OS X Yosemite
[not loaded] 7 Apple tasks
[loaded] 158 Apple tasks
[running] 73 Apple tasks
[not loaded] 46 Apple tasks
[loaded] 158 Apple tasks
[running] 87 Apple tasks
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-04-13) [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-12) [Support]
[failed] com.adobe.CS4ServiceManager.plist (2009-12-14) [Support]
[loaded] com.google.keystone.agent.plist (2016-08-28) [Support]
[not loaded] com.maintain.LogOut.plist (2015-10-25)
[not loaded] com.maintain.PurgeInactiveMemory.plist (2015-10-25)
[not loaded] com.maintain.Restart.plist (2015-10-25)
[not loaded] com.maintain.ShutDown.plist (2015-10-25)
[not loaded] com.maintain.Sleep.plist (2015-10-25)
[running] com.maintain.SystemEvents.plist (2015-10-25)
[running] com.xrite.colormunkid.plist (2009-10-09) [Support]
[running] com.xrite.device.message.plist (2009-06-02) [Support]
[loaded] org.macosforge.xquartz.startx.plist (2014-08-11) [Support]
[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-12) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-12) [Support]
[not loaded] com.adobe.SwitchBoard.plist (2013-01-05) [Support]
[loaded] com.adobe.fpsaud.plist (2016-05-09) [Support]
[loaded] com.google.keystone.daemon.plist (2016-09-02) [Support]
[not loaded] com.maintain.CocktailScheduler.plist (2015-10-25)
[not loaded] com.maintain.HideSpotlightMenuBarIcon.plist (2015-10-25)
[running] com.xrite.device.colormunki.plist (2009-06-02) [Support]
[loaded] org.macosforge.xquartz.privileged_startx.plist (2014-08-11) [Support]
[loaded] com.adobe.AAM.Updater-1.0.plist (2013-01-05) [Support]
[failed] com.adobe.ARM.[...].plist (2010-04-24) [Support]
[failed] com.akamai.single-user-client.plist (2014-04-09) [Support]
[loaded] com.apple.SafariBookmarksSyncer.plist (2010-01-28) [Support]
System Events Application Hidden (/System/Library/CoreServices/System Events.app)
Mail Application Hidden (/Applications/Mail.app)
Google Earth Web Plug-in: 7.1 (2016-08-19) [Support]
Default Browser: 601 - SDK 10.11 (2016-07-22)
AdobeExManDetect: AdobeExManDetect 1.0.0.0 - SDK 10.7 (2013-01-10) [Support]
Flip4Mac WMV Plugin: 3.3.1.3 - SDK 10.8 (2014-08-13) [Support]
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-04-13) [Support]
AdobePDFViewerNPAPI: 15.009.20069 - SDK 10.8 (2015-09-30) [Support]
FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-31) [Support]
Silverlight: 3.0.50106.0 (2010-01-06) [Support]
QuickTime Plugin: 7.7.3 (2016-07-22)
Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-31) Outdated! Update
iPhotoPhotocast: 7.0 (2010-11-25)
AdobePDFViewer: 15.009.20069 - SDK 10.8 (2015-09-30) [Support]
Resize - Chen Luo - http://chenluois.com (2015-01-17)
ResizeMe - Aaron Holland - http://aaronholla.webs.com (2015-01-08)
Akamai NetSession Preferences (2014-04-09) [Support]
Flash Player (2016-05-09) [Support]
Flip4Mac WMV (2014-05-11) [Support]
Nostromo Array (2015-12-25)
Shades Preferences (2009-12-14) [Support]
SpiceRack (2010-01-12) [Support]
X-Rite Device Services (2009-06-02) [Support]
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 3.12 TB Disk used: 981.24 GB
Destinations:
iMac [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 981.24 GB X 3)
4% com.apple.WebKit.WebContent(5)
3% WindowServer
2% VTDecoderXPCService
2% fontd
1% kernel_task
3.87 GB Safari
2.50 GB com.apple.WebKit.WebContent(5)
1.52 GB kernel_task
328 MB mds_stores
197 MB mdworker(18)
21.00 GB Free RAM
11.00 GB Used RAM (3.48 GB Cached)
0 B Swap Used
Sep 6, 2016, 09:31:48 PM Self test - passed
Sep 6, 2016, 02:37:34 PM /Library/Logs/DiagnosticReports/AdobeCrashDaemon_2016-09-06-143734_[redacted].c rash
/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/required/AdobeCrashDae mon.app/Contents/MacOS/AdobeCrashDaemon
Sep 5, 2016, 03:25:43 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-09-05-152543_[ redacted].cpu_resource.diag [Details]
/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Sep 5, 2016, 03:03:57 PM /Library/Logs/DiagnosticReports/Xcode_2016-09-05-150357_[redacted].hang
/Applications/Xcode.app/Contents/MacOS/Xcode
Sep 4, 2016, 08:48:12 PM ~/Library/Logs/DiagnosticReports/Xcode_2016-09-04-204812_[redacted].crash
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Sep 6, 2016 9:24 PM in response to 99beersby 99beers,Just out of curiosity, this is one of the website pages I am having so much trouble with. It is an iOS keypad tutorial and Activity Monitor shows it to be using 2.27 GB of ram. This seems excessive to me, but it does have lots of ads.
Thanks!
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Sep 6, 2016 9:45 PM in response to 99beersby John Galt,99beers wrote:
I did as you instructed, but could not loan any websites because Safari claimed that I was not on the net when indeed I was when I shut my iMac down.
You might have to manually select your wireless network in the Mac's menu bar:

Your wireless network's name also cannot be "hidden": AirPort: Unable to join a Wi-Fi network with hidden SSID (Wi-Fi network name) - Apple Support.
If you did that, and you are using a wireless network that requires just a password (not a login screen where you have to agree to "terms and conditions" before you can go online) that's going to present a challenge. Is there something unusual about the wireless router or access point you're using?
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Sep 6, 2016 9:49 PM in response to 99beersby John Galt,When I click that link, it just redirects to this same page.
Copy the link from Safari's URL field and paste it in a reply, assuming that's not what you already did.
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Sep 7, 2016 6:46 AM in response to 99beersby Eric Root,[not loaded] com.maintain.PurgeInactiveMemory.plist (2015-10-25)
[not loaded] com.maintain.Restart.plist (2015-10-25)
[not loaded] com.maintain.ShutDown.plist (2015-10-25)
[not loaded] com.maintain.Sleep.plist (2015-10-25)
[running] com.maintain.SystemEvents.plist (2015-10-25)
Try uninstalling the above using the developer's uninstall instructions.
Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library./Caches/com.apple.Safari/Cache.db and move it to the trash.
Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.
Safari Corruption See post by Linc Davis
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Sep 7, 2016 7:33 AM in response to John Galtby 99beers,@John Galt
I restart my iMac holding down CMD-r and found the wireless icon to the right of the flag icon. It was nearly impossible to see it was so faint, but I did get on the net. Safari ran flawlessly save for a strange 'translucent' horizontal bar than ran across the web page. I tested Safari on several pages and it never locked up nor did I see the beach ball.
Now I will go back and read the link you provided earlier.
Thanks again for your help.
Oh, BTW, I turned off the only two Safari extensions that I am using. This made no difference.
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Sep 7, 2016 8:26 AM in response to John Galtby 99beers,@John Galt
HOLY COW!! I followed the instructions from the link you provided : If Safari is slow, stops responding, quits unexpectedly, or has other issues - Apple Support.
and Safari is screaming fast now. Here are the details of what I found in the Library:
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in Library >
Folder > Internet Plug-Ins
had a folder entitled Disabled Plug-Ins
contained one plugin : QuickTime Plugin.plugin
and one file : nsIQTScriptablePlugin.xpt
I moved all to the trash save for these per the instructions as follows:
Don't remove Default Browser.plugin,
nslQTScriptablePlugin.xpt,
Quartz Composer.webplugin, or
QuickTime Plugin.plugin.
Folder > Input Methods
This folder is MT
Folder > Input Managers
contained one folder : SIMBL > contained two files: Info and SIMBL.bundle
Moved all to trash
Folder > ScriptingAdditions
Contained two files: Adobe Unit Types and Adobe Unit Types.osax
Moved all to trash
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The only odd thing was that the > Internet Plug-Ins folder had a folder entitled 'Disable Plug-Ins'.
Also in the Library was another similar folder entitled 'Internet Plug-Ins (Disabled)'. This folder contains 1 item: 'Flash Player.plugin'. I left that as it was.
Must I replace all of these folders to find the 'bad' one? I probably already know the answer to that.
Thanks again for the link and your help.