lwhamilton

Q: Mail Headings

For unknown reasons, all email headers are gone - except WHO it is from and who it written TO.  Nothing else anymore - since about two weeks ago. The DATE & TIME are no longer displayed anywhere!!! WHY?

 

Also, for a little longer period, whenever I print ANY email (from someone to me AND/OR ANY email to someone else), there is NOTHING FOR THE DATE - EITHER DISPLAYED NOR ON THE PRINTOUT!!!

 

I Must print several emails every week for my paper files/records (e.g., for IRS documentation - they refuse electronic documentation!

 

Any solution(s) you have will be greatly appreciated!!!

 

Larry Hamilton

iPad Pro, iOS 9.3.5, All IOS Mail app's emails!

Posted on Sep 6, 2016 8:04 PM

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Q: Mail Headings

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  • by elcpu,Apple recommended

    elcpu elcpu Sep 6, 2016 10:21 PM in response to lwhamilton
    Level 6 (15,709 points)
    Photos for Mac
    Sep 6, 2016 10:21 PM in response to lwhamilton

    Try resetting your Mail Account. First close your Mail App completely from the app switcher window by double clicking the Home button and swiping up the Mail preview pane until it disappears from the screen. Then go to Settings > Mail, Contacts, Calendars > locate your email provider, click on the account and swipe to Delete. Then restart the device. Then go back to Settings > Mail… and add the account again.

    https://support.apple.com/en-us/HT201320