DooozySue

Q: When ever I try to complete a form online using Safari it crashes, and when ever I open the calendar it crashes??? Anyone know any way of fixing this?

When ever I try to complete a form online using Safari it crashes, and when ever I open the calendar it crashes??? Anyone know any way of fixing this?

Posted on Sep 5, 2016 4:14 PM

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Q: When ever I try to complete a form online using Safari it crashes, and when ever I open the calendar it crashes??? Anyone know any ... more

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  • Helpful answers

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Sep 5, 2016 4:29 PM in response to DooozySue
    Level 9 (60,617 points)
    Desktops
    Sep 5, 2016 4:29 PM in response to DooozySue

    Is that an "Application has unexpectedly quit" or a kernel panic?

  • by DooozySue,

    DooozySue DooozySue Sep 5, 2016 6:44 PM in response to Grant Bennet-Alder
    Level 1 (8 points)
    Desktops
    Sep 5, 2016 6:44 PM in response to Grant Bennet-Alder

    I think is a Application has unexpectedly quit. (I did a quick google on what a Kernel panic is )

  • by Eric Root,

    Eric Root Eric Root Sep 6, 2016 6:16 AM in response to DooozySue
    Level 9 (69,582 points)
    iTunes
    Sep 6, 2016 6:16 AM in response to DooozySue

    Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
      

    Etrecheck – System Information

  • by DooozySue,

    DooozySue DooozySue Sep 6, 2016 5:48 PM in response to Eric Root
    Level 1 (8 points)
    Desktops
    Sep 6, 2016 5:48 PM in response to Eric Root

    EtreCheck version: 3.0.3 (307)

    Report generated 2016-09-07 10:46:59

    Download EtreCheck from https://etrecheck.com

    Runtime 4:30

    Performance: Good

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

    Click the [Remove] links to remove adware.

     

    Problem: Apps are crashing

     

    Hardware Information:

        MacBook Pro (13-inch, Late 2011)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook Pro - model: MacBookPro8,1

        1 2.8 GHz Intel Core i7 CPU: 2-core

        4 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                2 GB DDR3 1333 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1333 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 1236

     

    Video Information:

        Intel HD Graphics 3000

            Color LCD 1280 x 800

     

    System Software:

        OS X El Capitan 10.11.6 (15G1004) - Time since boot: about one day

     

    Disk Information:

        TOSHIBA MK7559GSXF disk0 : (750.16 GB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) / : 748.93 GB (551.17 GB free)

                Core Storage: disk0s2 749.30 GB Online

     

        MATSHITADVD-R   UJ-8A8   ()

     

    USB Information:

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Inc. Apple Internal Keyboard / Trackpad

        Dynastream Innovations ANT USB-m Stick

        Apple Inc. BRCM2070 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Computer, Inc. IR Receiver

     

    Thunderbolt Information:

        Apple Inc. thunderbolt_bus

     

    Gatekeeper:

        Mac App Store and identified developers

     

    Adware:

        ~/Library/LaunchAgents/Feelbegin.AppRemoval.plist

        ~/Library/LaunchAgents/Feelbegin.download.plist

        ~/Library/LaunchAgents/Feelbegin.ltvbit.plist

        ~/Library/LaunchAgents/Feelbegin.update.plist

        ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist

        ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist

        ~/Library/LaunchAgents/gUpdater.plist

        7 adware files found. [Remove]

     

    System Launch Agents:

        [failed]    com.apple.AddressBook.abd.plist (2016-04-23)

        [failed]    com.apple.CalendarAgent.plist (2016-01-27)

        [failed]    com.apple.sharingd.plist (2016-02-03)

        [failed]    com.apple.soagent.plist (2016-04-20)

        [failed]    com.apple.telephonyutilities.callservicesd.plist (2016-06-15)

        [not loaded]    8 Apple tasks

        [loaded]    156 Apple tasks

        [running]    69 Apple tasks

     

    System Launch Daemons:

        [not loaded]    46 Apple tasks

        [loaded]    150 Apple tasks

        [running]    94 Apple tasks

     

    Launch Agents:

        [running]    com.bitdefender.antivirusformac.plist (2016-01-12) [Support]

        [failed]    com.epson.Epson_Low_Ink_Reminder.launcher.plist (2012-05-14) [Support]

        [running]    com.epson.eventmanager.agent.plist (2012-05-08) [Support]

        [loaded]    com.google.keystone.agent.plist (2016-07-12) [Support]

     

    Launch Daemons:

        [loaded]    com.adobe.fpsaud.plist (2016-06-29) [Support]

        [loaded]    com.bitdefender.AuthHelperTool.plist (2016-01-12) [Support]

        [loaded]    com.bitdefender.upgrade.plist (2016-01-12) [Support]

        [loaded]    com.google.keystone.daemon.plist (2016-09-02) [Support]

        [loaded]    com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

     

    User Launch Agents:

        [loaded]    Feelbegin.AppRemoval.plist (2016-01-02) Adware!  [Remove]

        [failed]    Feelbegin.download.plist (2016-01-02) Adware!  [Remove]

        [failed]    Feelbegin.ltvbit.plist (2016-01-02) Adware!  [Remove]

        [failed]    Feelbegin.update.plist (2016-01-02) Adware!  [Remove]

        [loaded]    com.adobe.ARM.[...].plist (2012-03-02) [Support]

        [failed]    com.jdibackup.ZipCloud.autostart.plist (2016-01-06) Adware!  [Remove]

            /usr/bin/open

        [failed]    com.jdibackup.ZipCloud.notify.plist (2016-01-06) Adware!  [Remove]

            /usr/bin/open

        [failed]    gUpdater.plist (2015-11-30) Adware!  [Remove]

     

    User Login Items:

        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Mail    Application Hidden (/Applications/Mail.app)

        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

        Dropbox    Application  (/Applications/Dropbox.app)

        Garmin Express Service    Application  (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)

     

    Internet Plug-ins:

        Flip4Mac WMV Plugin: 3.2.0.16   - SDK 10.8 (2013-05-26) [Support]

        FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-08-09) [Support]

        QuickTime Plugin: 7.7.3 (2016-07-09)

        AdobePDFViewerNPAPI: 11.0.11 - SDK 10.6 (2015-05-14) [Support]

        AdobePDFViewer: 11.0.11 - SDK 10.6 (2015-05-14) [Support]

        Flash Player: 22.0.0.209 - SDK 10.9 (2016-08-09) [Support]

        Default Browser: 601 - SDK 10.11 (2016-07-09)

        SharePointBrowserPlugin: 14.0.0 (2010-08-26) [Support]

     

    3rd Party Preference Panes:

        Flash Player (2016-06-29) [Support]

        Flip4Mac WMV (2013-03-30) [Support]

     

    Time Machine:

        Auto backup: YES

        Volumes being backed up:

            Macintosh HD: Disk size: 748.93 GB Disk used: 197.75 GB

        Destinations:

            Suz MAC Backup [Local]

            Total size: 374.81 GB

            Total number of backups: 13

            Oldest backup: 5/08/2016, 10:26 PM

            Last backup: 3/09/2016, 8:41 AM

            Size of backup disk: Too small

                Backup size 374.81 GB < (Disk used 197.75 GB X 3)

     

    Top Processes by CPU:

            22%    sharingd

             7%    com.apple.WebKit.WebContent(3)

             6%    coreaudiod

             4%    Dock

             3%    com.apple.WebKit.Plugin.64

     

    Top Processes by Memory:

        934 MB    com.apple.WebKit.WebContent(3)

        474 MB    kernel_task

        213 MB    com.apple.WebKit.Plugin.64

        135 MB    mdworker(8)

        74 MB    Safari

     

    Virtual Memory Information:

        71 MB    Free RAM

        3.93 GB    Used RAM (563 MB Cached)

        61 MB    Swap Used

     

    Diagnostics Information:

        Sep 7, 2016, 10:45:35 AM    ~/Library/Logs/DiagnosticReports/soagent_2016-09-07-104535_[redacted].crash

            /System/Library/PrivateFrameworks/MessagesKit.framework/Versions/A/Resources/so agent.app/Contents/MacOS/soagent

        Sep 7, 2016, 10:45:31 AM    ~/Library/Logs/DiagnosticReports/sharingd_2016-09-07-104531_[redacted].crash

            /usr/libexec/sharingd

        Sep 7, 2016, 10:45:24 AM    ~/Library/Logs/DiagnosticReports/soagent_2016-09-07-104524_[redacted].crash

        Sep 7, 2016, 10:45:20 AM    ~/Library/Logs/DiagnosticReports/sharingd_2016-09-07-104520_[redacted].crash

        Sep 7, 2016, 10:45:14 AM    ~/Library/Logs/DiagnosticReports/soagent_2016-09-07-104514_[redacted].crash

        Sep 7, 2016, 10:45:10 AM    ~/Library/Logs/DiagnosticReports/sharingd_2016-09-07-104510_[redacted].crash

        Sep 7, 2016, 10:45:04 AM    ~/Library/Logs/DiagnosticReports/soagent_2016-09-07-104504_[redacted].crash

        Sep 7, 2016, 10:45:00 AM    ~/Library/Logs/DiagnosticReports/sharingd_2016-09-07-104500_[redacted].crash

        Sep 7, 2016, 10:44:54 AM    ~/Library/Logs/DiagnosticReports/soagent_2016-09-07-104454_[redacted].crash

        Sep 7, 2016, 10:44:51 AM    ~/Library/Logs/DiagnosticReports/sharingd_2016-09-07-104451_[redacted].crash

        Sep 7, 2016, 10:44:43 AM    ~/Library/Logs/DiagnosticReports/soagent_2016-09-07-104443_[redacted].crash

        Sep 7, 2016, 10:44:39 AM    ~/Library/Logs/DiagnosticReports/sharingd_2016-09-07-104439_[redacted].crash

        Sep 7, 2016, 10:44:35 AM    ~/Library/Logs/DiagnosticReports/soagent_2016-09-07-104435_[redacted].crash

        Sep 7, 2016, 10:44:28 AM    ~/Library/Logs/DiagnosticReports/sharingd_2016-09-07-104428_[redacted].crash

        Sep 7, 2016, 10:44:22 AM    ~/Library/Logs/DiagnosticReports/soagent_2016-09-07-104422_[redacted].crash

        Sep 7, 2016, 10:44:18 AM    ~/Library/Logs/DiagnosticReports/sharingd_2016-09-07-104418_[redacted].crash

        Sep 7, 2016, 10:44:15 AM    ~/Library/Logs/DiagnosticReports/soagent_2016-09-07-104415_[redacted].crash

        Sep 7, 2016, 10:44:14 AM    ~/Library/Logs/DiagnosticReports/CalNCService_2016-09-07-104414_[redacted].cras h

            /System/Library/PrivateFrameworks/CalendarAgent.framework/Versions/A/XPCService s/CalNCService.xpc/Contents/MacOS/CalNCService

        Sep 7, 2016, 10:44:14 AM    ~/Library/Logs/DiagnosticReports/sharingd_2016-09-07-104414_[redacted].crash

        Sep 7, 2016, 10:44:14 AM    ~/Library/Logs/DiagnosticReports/CalendarAgent_2016-09-07-104414_[redacted].cra sh

            /System/Library/PrivateFrameworks/CalendarAgent.framework/Executables/CalendarA gent

        Sep 7, 2016, 10:44:12 AM    ~/Library/Logs/DiagnosticReports/soagent_2016-09-07-104412_[redacted].crash

        Sep 7, 2016, 10:43:55 AM    ~/Library/Logs/DiagnosticReports/sharingd_2016-09-07-104355_[redacted].crash

        Sep 7, 2016, 10:43:50 AM    ~/Library/Logs/DiagnosticReports/soagent_2016-09-07-104350_[redacted].crash

        Sep 7, 2016, 10:43:44 AM    ~/Library/Logs/DiagnosticReports/sharingd_2016-09-07-104344_[redacted].crash

        Sep 7, 2016, 10:43:40 AM    ~/Library/Logs/DiagnosticReports/soagent_2016-09-07-104340_[redacted].crash

        Sep 7, 2016, 10:43:34 AM    ~/Library/Logs/DiagnosticReports/sharingd_2016-09-07-104334_[redacted].crash

        Sep 7, 2016, 10:43:31 AM    ~/Library/Logs/DiagnosticReports/soagent_2016-09-07-104331_[redacted].crash

        Sep 7, 2016, 10:43:23 AM    ~/Library/Logs/DiagnosticReports/sharingd_2016-09-07-104323_[redacted].crash

        Sep 7, 2016, 10:43:19 AM    ~/Library/Logs/DiagnosticReports/soagent_2016-09-07-104319_[redacted].crash

        Sep 7, 2016, 10:43:13 AM    ~/Library/Logs/DiagnosticReports/sharingd_2016-09-07-104313_[redacted].crash

        Sep 7, 2016, 10:43:09 AM    ~/Library/Logs/DiagnosticReports/soagent_2016-09-07-104309_[redacted].crash

        Sep 7, 2016, 10:43:02 AM    ~/Library/Logs/DiagnosticReports/sharingd_2016-09-07-104302_[redacted].crash

        Sep 7, 2016, 10:42:59 AM    ~/Library/Logs/DiagnosticReports/soagent_2016-09-07-104259_[redacted].crash

        Sep 7, 2016, 10:42:52 AM    ~/Library/Logs/DiagnosticReports/sharingd_2016-09-07-104252_[redacted].crash

        Sep 7, 2016, 10:42:49 AM    ~/Library/Logs/DiagnosticReports/soagent_2016-09-07-104249_[redacted].crash

        Sep 7, 2016, 10:42:43 AM    ~/Library/Logs/DiagnosticReports/sharingd_2016-09-07-104243_[redacted].crash

        Sep 7, 2016, 10:42:39 AM    ~/Library/Logs/DiagnosticReports/soagent_2016-09-07-104239_[redacted].crash

        Sep 7, 2016, 10:42:31 AM    ~/Library/Logs/DiagnosticReports/sharingd_2016-09-07-104231_[redacted].crash

        Sep 7, 2016, 10:42:28 AM    ~/Library/Logs/DiagnosticReports/soagent_2016-09-07-104228_[redacted].crash

        Sep 7, 2016, 10:42:20 AM    ~/Library/Logs/DiagnosticReports/sharingd_2016-09-07-104220_[redacted].crash

        Sep 7, 2016, 10:42:17 AM    ~/Library/Logs/DiagnosticReports/soagent_2016-09-07-104217_[redacted].crash

        Sep 7, 2016, 10:42:10 AM    ~/Library/Logs/DiagnosticReports/sharingd_2016-09-07-104210_[redacted].crash

        Sep 7, 2016, 10:36:25 AM    /Library/Logs/DiagnosticReports/Safari_2016-09-07-103625_[redacted].crash

            com.apple.Safari - /Applications/Safari.app/Contents/MacOS/Safari

        Sep 7, 2016, 10:34:30 AM    ~/Library/Logs/DiagnosticReports/CalNCService_2016-09-07-103430_[redacted].cras h

        Sep 7, 2016, 10:34:30 AM    ~/Library/Logs/DiagnosticReports/CalendarAgent_2016-09-07-103430_[redacted].cra sh

        Sep 7, 2016, 09:46:51 AM    ~/Library/Logs/DiagnosticReports/findNames_2016-09-07-094651_[redacted].crash

            com.apple.AppleSpell - /System/Library/Services/AppleSpell.service/Contents/MacOS/findNames

        Sep 7, 2016, 09:43:40 AM    ~/Library/Logs/DiagnosticReports/DataDetectorsDynamicData_2016-09-07-094340_[re dacted].crash

            /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/XPCSer vices/DataDetectorsDynamicData.xpc/Contents/MacOS/DataDetectorsDynamicData

        Sep 7, 2016, 09:43:35 AM    ~/Library/Logs/DiagnosticReports/Messages_2016-09-07-094335_[redacted].crash

            com.apple.iChat - /Applications/Messages.app/Contents/MacOS/Messages

        Sep 7, 2016, 09:43:33 AM    ~/Library/Logs/DiagnosticReports/IMDPersistenceAgent_2016-09-07-094333_[redacte d].crash

            /System/Library/PrivateFrameworks/IMDPersistence.framework/XPCServices/IMDPersi stenceAgent.xpc/Contents/MacOS/IMDPersistenceAgent

        Sep 7, 2016, 09:43:29 AM    ~/Library/Logs/DiagnosticReports/DataDetectorsDynamicData_2016-09-07-094329_[re dacted].crash

        Sep 7, 2016, 09:43:11 AM    ~/Library/Logs/DiagnosticReports/IMDPersistenceAgent_2016-09-07-094311_[redacte d].crash

        Sep 7, 2016, 09:43:08 AM    ~/Library/Logs/DiagnosticReports/DataDetectorsDynamicData_2016-09-07-094308_[re dacted].crash

        Sep 7, 2016, 09:42:47 AM    ~/Library/Logs/DiagnosticReports/CalendarAgent_2016-09-07-094247_[redacted].cra sh

        Sep 7, 2016, 09:42:47 AM    ~/Library/Logs/DiagnosticReports/CalNCService_2016-09-07-094247_[redacted].cras h

        Sep 7, 2016, 09:42:36 AM    ~/Library/Logs/DiagnosticReports/CalendarAgent_2016-09-07-094236_[redacted].cra sh

        Sep 7, 2016, 09:42:02 AM    ~/Library/Logs/DiagnosticReports/Messages_2016-09-07-094202_[redacted].crash

        Sep 7, 2016, 09:41:54 AM    ~/Library/Logs/DiagnosticReports/DataDetectorsDynamicData_2016-09-07-094154_[re dacted].crash

        Sep 7, 2016, 09:41:45 AM    ~/Library/Logs/DiagnosticReports/IMDPersistenceAgent_2016-09-07-094145_[redacte d].crash

        Sep 7, 2016, 09:41:42 AM    ~/Library/Logs/DiagnosticReports/DataDetectorsDynamicData_2016-09-07-094142_[re dacted].crash

        Sep 7, 2016, 09:39:45 AM    ~/Library/Logs/DiagnosticReports/CalendarAgent_2016-09-07-093945_[redacted].cra sh

        Sep 7, 2016, 09:39:45 AM    ~/Library/Logs/DiagnosticReports/CalNCService_2016-09-07-093945_[redacted].cras h

        Sep 7, 2016, 09:38:52 AM    ~/Library/Logs/DiagnosticReports/suggestd_2016-09-07-093852_[redacted].crash

            /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/ suggestd

        Sep 7, 2016, 09:38:49 AM    ~/Library/Logs/DiagnosticReports/CalendarAgent_2016-09-07-093849_[redacted].cra sh

        Sep 7, 2016, 09:38:49 AM    ~/Library/Logs/DiagnosticReports/CalNCService_2016-09-07-093849_[redacted].cras h

        Sep 7, 2016, 09:38:43 AM    ~/Library/Logs/DiagnosticReports/suggestd_2016-09-07-093843_[redacted].crash

        Sep 7, 2016, 09:38:43 AM    ~/Library/Logs/DiagnosticReports/CalendarAgent_2016-09-07-093843_[redacted].cra sh

        Sep 7, 2016, 09:38:43 AM    ~/Library/Logs/DiagnosticReports/CalNCService_2016-09-07-093843_[redacted].cras h

        Sep 7, 2016, 09:38:26 AM    ~/Library/Logs/DiagnosticReports/CalendarAgent_2016-09-07-093826_[redacted].cra sh

        Sep 7, 2016, 09:38:26 AM    ~/Library/Logs/DiagnosticReports/CalNCService_2016-09-07-093826_[redacted].cras h

        Sep 7, 2016, 09:38:21 AM    ~/Library/Logs/DiagnosticReports/CalendarAgent_2016-09-07-093821_[redacted].cra sh

        Sep 7, 2016, 09:38:20 AM    ~/Library/Logs/DiagnosticReports/CalNCService_2016-09-07-093820_[redacted].cras h

        Sep 7, 2016, 09:38:15 AM    ~/Library/Logs/DiagnosticReports/CalNCService_2016-09-07-093815_[redacted].cras h

        Sep 7, 2016, 09:16:01 AM    ~/Library/Logs/DiagnosticReports/CalNCService_2016-09-07-091601_[redacted].cras h

        Sep 7, 2016, 09:16:01 AM    ~/Library/Logs/DiagnosticReports/CalendarAgent_2016-09-07-091601_[redacted].cra sh

        Sep 7, 2016, 09:15:51 AM    ~/Library/Logs/DiagnosticReports/CalendarAgent_2016-09-07-091551_[redacted].cra sh

        Sep 7, 2016, 09:15:43 AM    ~/Library/Logs/DiagnosticReports/CalNCService_2016-09-07-091543_[redacted].cras h

        Sep 7, 2016, 09:15:43 AM    ~/Library/Logs/DiagnosticReports/CalendarAgent_2016-09-07-091543_[redacted].cra sh

        Sep 7, 2016, 09:15:23 AM    ~/Library/Logs/DiagnosticReports/CalendarAgent_2016-09-07-091523_[redacted].cra sh

        Sep 7, 2016, 09:00:06 AM    ~/Library/Logs/DiagnosticReports/CalendarAgent_2016-09-07-090006_[redacted].cra sh

        Sep 7, 2016, 09:00:06 AM    ~/Library/Logs/DiagnosticReports/CalNCService_2016-09-07-090006_[redacted].cras h

        Sep 7, 2016, 08:54:39 AM    ~/Library/Logs/DiagnosticReports/CalendarAgent_2016-09-07-085439_[redacted].cra sh

        Sep 7, 2016, 08:54:31 AM    ~/Library/Logs/DiagnosticReports/CalNCService_2016-09-07-085431_[redacted].cras h

        Sep 7, 2016, 08:54:31 AM    ~/Library/Logs/DiagnosticReports/CalendarAgent_2016-09-07-085431_[redacted].cra sh

        Sep 7, 2016, 08:43:12 AM    ~/Library/Logs/DiagnosticReports/CalendarAgent_2016-09-07-084312_[redacted].cra sh

        Sep 7, 2016, 08:43:12 AM    ~/Library/Logs/DiagnosticReports/CalNCService_2016-09-07-084312_[redacted].cras h

        Sep 7, 2016, 08:43:02 AM    ~/Library/Logs/DiagnosticReports/CalNCService_2016-09-07-084302_[redacted].cras h

        Sep 7, 2016, 08:43:02 AM    ~/Library/Logs/DiagnosticReports/CalendarAgent_2016-09-07-084302_[redacted].cra sh

        Sep 7, 2016, 08:42:52 AM    ~/Library/Logs/DiagnosticReports/CalendarAgent_2016-09-07-084252_[redacted].cra sh

        Sep 7, 2016, 08:42:52 AM    ~/Library/Logs/DiagnosticReports/CalNCService_2016-09-07-084252_[redacted].cras h

        Sep 7, 2016, 08:29:40 AM    ~/Library/Logs/DiagnosticReports/CalNCService_2016-09-07-082940_[redacted].cras h

        Sep 7, 2016, 08:29:40 AM    ~/Library/Logs/DiagnosticReports/CalendarAgent_2016-09-07-082940_[redacted].cra sh

        Sep 7, 2016, 08:24:02 AM    ~/Library/Logs/DiagnosticReports/Messages_2016-09-07-082402_[redacted].crash

        Sep 7, 2016, 08:24:01 AM    ~/Library/Logs/DiagnosticReports/DataDetectorsDynamicData_2016-09-07-082401_[re dacted].crash

        Sep 7, 2016, 08:24:00 AM    ~/Library/Logs/DiagnosticReports/AddressBookManager_2016-09-07-082400_[redacted ].crash

            /System/Library/Frameworks/AddressBook.framework/Versions/A/Helpers/AddressBook Manager.app/Contents/MacOS/AddressBookManager

        Sep 7, 2016, 08:23:54 AM    ~/Library/Logs/DiagnosticReports/IMDPersistenceAgent_2016-09-07-082354_[redacte d].crash

        Sep 7, 2016, 08:23:51 AM    ~/Library/Logs/DiagnosticReports/DataDetectorsDynamicData_2016-09-07-082351_[re dacted].crash

        Sep 7, 2016, 08:14:54 AM    ~/Library/Logs/DiagnosticReports/IMDPersistenceAgent_2016-09-07-081454_[redacte d].crash

        Sep 7, 2016, 08:14:52 AM    ~/Library/Logs/DiagnosticReports/DataDetectorsDynamicData_2016-09-07-081452_[re dacted].crash

        Sep 7, 2016, 08:14:38 AM    ~/Library/Logs/DiagnosticReports/findNames_2016-09-07-081438_[redacted].crash

        Sep 7, 2016, 08:14:27 AM    ~/Library/Logs/DiagnosticReports/CalNCService_2016-09-07-081427_[redacted].cras h

        Sep 6, 2016, 09:36:58 PM    ~/Library/Logs/DiagnosticReports/CalNCService_2016-09-06-213658_[redacted].cras h

        Sep 6, 2016, 09:36:50 PM    ~/Library/Logs/DiagnosticReports/CalNCService_2016-09-06-213650_[redacted].cras h

        Sep 6, 2016, 09:11:04 PM    ~/Library/Logs/DiagnosticReports/findNames_2016-09-06-211104_[redacted].crash

        Sep 6, 2016, 06:54:04 PM    ~/Library/Logs/DiagnosticReports/findNames_2016-09-06-185404_[redacted].crash

        Sep 6, 2016, 11:43:16 AM    ~/Library/Logs/DiagnosticReports/Mail_2016-09-06-114316_[redacted].crash

            com.apple.mail - /Applications/Mail.app/Contents/MacOS/Mail

        Sep 6, 2016, 11:41:29 AM    ~/Library/Logs/DiagnosticReports/findNames_2016-09-06-114129_[redacted].crash

        Sep 6, 2016, 09:08:10 AM    ~/Library/Logs/DiagnosticReports/suggestd_2016-09-06-090810_[redacted].crash

        Sep 6, 2016, 09:06:56 AM    ~/Library/Logs/DiagnosticReports/suggestd_2016-09-06-090656_[redacted].crash

        Sep 6, 2016, 09:03:18 AM    ~/Library/Logs/DiagnosticReports/findNames_2016-09-06-090318_[redacted].crash

        Sep 6, 2016, 09:03:18 AM    ~/Library/Logs/DiagnosticReports/Mail_2016-09-06-090318_[redacted].crash

        Sep 6, 2016, 08:57:08 AM    Self test - passed

        Sep 5, 2016, 09:41:31 PM    ~/Library/Logs/DiagnosticReports/Mail_2016-09-05-214131_[redacted].crash

        Sep 5, 2016, 09:33:42 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-05-213342_[redacted].crash

        Sep 5, 2016, 09:33:13 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-05-213313_[redacted].crash

        Sep 5, 2016, 09:26:52 PM    ~/Library/Logs/DiagnosticReports/Calendar_2016-09-05-212652_[redacted].crash

            com.apple.iCal - /Applications/Calendar.app/Contents/MacOS/Calendar

        Sep 5, 2016, 09:15:38 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-05-211538_[redacted].crash

        Sep 5, 2016, 09:10:41 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-05-211041_[redacted].crash

        Sep 5, 2016, 08:55:16 PM    ~/Library/Logs/DiagnosticReports/findNames_2016-09-05-205516_[redacted].crash

        Sep 5, 2016, 05:24:41 PM    ~/Library/Logs/DiagnosticReports/suggestd_2016-09-05-172441_[redacted].crash

        Sep 5, 2016, 05:23:25 PM    ~/Library/Logs/DiagnosticReports/suggestd_2016-09-05-172325_[redacted].crash

        Sep 5, 2016, 12:37:53 PM    ~/Library/Logs/DiagnosticReports/Calendar_2016-09-05-123753_[redacted].crash

        Sep 5, 2016, 12:27:55 PM    ~/Library/Logs/DiagnosticReports/findNames_2016-09-05-122755_[redacted].crash

        Sep 5, 2016, 08:44:02 AM    ~/Library/Logs/DiagnosticReports/DataDetectorsDynamicData_2016-09-05-084402_[re dacted].crash

        Sep 5, 2016, 08:41:27 AM    ~/Library/Logs/DiagnosticReports/findNames_2016-09-05-084127_[redacted].crash

        Sep 4, 2016, 09:20:29 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-04-212029_[redacted].crash

        Sep 4, 2016, 09:20:07 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-04-212007_[redacted].crash

        Sep 4, 2016, 09:15:51 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-04-211551_[redacted].crash

        Sep 4, 2016, 09:06:21 PM    ~/Library/Logs/DiagnosticReports/Mail_2016-09-04-210621_[redacted].crash

        Sep 4, 2016, 09:00:22 PM    ~/Library/Logs/DiagnosticReports/findNames_2016-09-04-210022_[redacted].crash

        Sep 4, 2016, 09:00:13 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-04-210013_[redacted].crash

        Sep 4, 2016, 08:59:50 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-04-205950_[redacted].crash

        Sep 4, 2016, 08:59:36 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-04-205936_[redacted].crash

        Sep 4, 2016, 08:58:59 PM    /Library/Logs/DiagnosticReports/Safari_2016-09-04-205859_[redacted].crash

        Sep 4, 2016, 06:48:37 PM    ~/Library/Logs/DiagnosticReports/Messages_2016-09-04-184837_[redacted].crash

        Sep 4, 2016, 06:48:25 PM    ~/Library/Logs/DiagnosticReports/DataDetectorsDynamicData_2016-09-04-184825_[re dacted].crash

        Sep 4, 2016, 06:48:21 PM    ~/Library/Logs/DiagnosticReports/AddressBookManager_2016-09-04-184821_[redacted ].crash

        Sep 4, 2016, 06:47:49 PM    ~/Library/Logs/DiagnosticReports/IMDPersistenceAgent_2016-09-04-184749_[redacte d].crash

        Sep 4, 2016, 06:47:47 PM    ~/Library/Logs/DiagnosticReports/findNames_2016-09-04-184747_[redacted].crash

        Sep 4, 2016, 06:47:46 PM    ~/Library/Logs/DiagnosticReports/DataDetectorsDynamicData_2016-09-04-184746_[re dacted].crash

        Sep 4, 2016, 12:59:09 PM    ~/Library/Logs/DiagnosticReports/IMDPersistenceAgent_2016-09-04-125909_[redacte d].crash

        Sep 4, 2016, 12:59:07 PM    ~/Library/Logs/DiagnosticReports/DataDetectorsDynamicData_2016-09-04-125907_[re dacted].crash

        Sep 4, 2016, 12:59:06 PM    ~/Library/Logs/DiagnosticReports/findNames_2016-09-04-125906_[redacted].crash

        Sep 4, 2016, 11:33:09 AM    ~/Library/Logs/DiagnosticReports/suggestd_2016-09-04-113309_[redacted].crash

  • by DooozySue,

    DooozySue DooozySue Sep 6, 2016 5:49 PM in response to Eric Root
    Level 1 (8 points)
    Desktops
    Sep 6, 2016 5:49 PM in response to Eric Root

    Thanks for your help is this right?

  • by Eric Root,

    Eric Root Eric Root Sep 7, 2016 6:51 AM in response to DooozySue
    Level 9 (69,582 points)
    iTunes
    Sep 7, 2016 6:51 AM in response to DooozySue

    You are welcome. You have adware installed. Run the report again and where you see the red Adware, click Remove. Once complete, run the report again and post a copy into a new reply.

     

    Try uninstalling Bitdefender and ZipCloud.

     

    Bitdefender uninstall


    ZipCloud uninstall