HT201322: Hide and unhide iTunes Store, App Store, or iBooks Store purchases

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Q: I bought in app purchases for the game clash of king and this company is really not serious about managing problems

I want to complain at Elex (the makers of clash of kings).

I already did it but they don't treat the case professionnaly.

 

I would like to put a mail adress from apple in my next mail in order to put some pressure on them so that they finally treat my request decently. At the same time I think it is normal that as the intermediary in the in app purchases I have made with this game, Apple should be aware that this company is not handling problems faced by their users professionnally

 

So let me know what mail adress I can add in CC in my next mail to elex

 

 

thanks in advance

Posted on Sep 7, 2016 7:30 AM

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Q: I bought in app purchases for the game clash of king and this company is really not serious about managing problems

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