equenox
Level 1 (9 points)
Desktops

Q: MacPro3,1: Restart instead of shutdown

Hi!

 

I've recently updated to Mac OSX 10.11.6 from 10.10.

Since the update, the MacPro 3,1 does not shutdown when asked, but restarts immediately.

 

I click on "Shutdown", the screens turn black and a small loading-circle appears, then the screens turn off.

During that, the power indicator on the MacPro stays on. It then just goes off for a brief second, then goes on again.

 

The Mac then boots up again as usual without any input from my side.

 

Holding the power button for a couple of seconds turns the computer off.

 

 

I already looked for some solutions online:

- deleted com.apple.Boot.plist (after some struggle because system files cannot be deleted all of a sudden) but it didn't change anything. Also delted the Power Management plist

- I noticed some Finder-crashes after the update, so I also deleted plist-Files connected to the Finder

- Turned off "wake on LAN" in the options menu

- I took out the optical drive because I saw some Console-Log errors connected to "IOATA" device, some users suggested the drive could be faulty

- the MacPro I'm using does not have the stock graphics card but a ATI Radeon HD 7950. I suspect the problem could be related to ATI cards.

- I unplugged all cables (except power of course), switchted off the bluetooth mouse and tried shutting down, but the computer still boots again immediately

- NVRAM and SMC reset did not change anything

 

Any suggestions? Thanks!

MacPro

Posted on Sep 7, 2016 7:50 AM

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equenox

Q: MacPro3,1: Restart instead of shutdown

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  • Helpful answers

  • by equenox,

    equenox equenox Sep 7, 2016 7:52 AM in response to equenox
    Level 1 (9 points)
    Desktops
    Sep 7, 2016 7:52 AM in response to equenox

    Here's the console log up until "BOOT_TIME" from a shutdown which resulted in immediate restart.

     

    07.09.16 16:33:32,172 launchd[1]: BUG in libdispatch: 15G1004 - 1718 - 0x0

    07.09.16 16:33:43,578 garcon[514]: host connection <NSXPCConnection: 0x7f7f92e22180> connection from pid 304 invalidated

    07.09.16 16:33:43,578 ACCFinderSync[384]: host connection <NSXPCConnection: 0x7f9f94824900> connection from pid 304 invalidated

    07.09.16 16:33:43,579 garcon[514]: Garcon destroyed (0 alive).

    07.09.16 16:33:43,580 WindowServer[215]: CGXGetConnectionProperty: Invalid connection 54031

    07.09.16 16:33:43,580 WindowServer[215]: CGXGetConnectionProperty: Invalid connection 54031

    07.09.16 16:33:43,580 WindowServer[215]: CGXGetConnectionProperty: Invalid connection 54031

    07.09.16 16:33:43,580 WindowServer[215]: CGXGetConnectionProperty: Invalid connection 54031

    07.09.16 16:33:43,581 WindowServer[215]: CGXGetConnectionProperty: Invalid connection 54031

    07.09.16 16:33:43,581 WindowServer[215]: CGXGetConnectionProperty: Invalid connection 54031

    07.09.16 16:33:43,582 WindowServer[215]: CGXGetConnectionProperty: Invalid connection 54031

    07.09.16 16:33:43,582 WindowServer[215]: CGXGetConnectionProperty: Invalid connection 54031

    07.09.16 16:33:43,582 WindowServer[215]: CGXGetConnectionProperty: Invalid connection 54031

    07.09.16 16:33:43,583 WindowServer[215]: CGXGetConnectionProperty: Invalid connection 54031

    07.09.16 16:33:43,583 WindowServer[215]: CGXGetConnectionProperty: Invalid connection 54031

    07.09.16 16:33:43,583 WindowServer[215]: CGXGetConnectionProperty: Invalid connection 54031

    07.09.16 16:33:43,583 WindowServer[215]: CGXGetConnectionProperty: Invalid connection 54031

    07.09.16 16:33:43,594 loginwindow[99]: Login Window point of no return

    07.09.16 16:33:43,607 loginwindow[99]: ERROR | -[SessionLogoutManager allUIElementApps] | No LS dictionary found for LSASN: LSASN:{hi=0x0;lo=0x19019}

    07.09.16 16:33:43,614 loginwindow[99]: ERROR | -[SessionLogoutManager allUIElementApps] | No LS dictionary found for LSASN: LSASN:{hi=0x0;lo=0x37037}

    07.09.16 16:33:43,618 AirPlayXPCHelper[103]: 2016-09-07 04:33:43.617969 PM [APBrowser] IPv4 listener stopped.

    07.09.16 16:33:43,629 com.apple.xpc.launchd[1]: (com.apple.AirPlayUIAgent[339]) Service exited due to signal: Killed: 9

    07.09.16 16:33:43,632 com.apple.xpc.launchd[1]: (com.apple.WebKit.Networking.BEA455A5-8AA9-425E-B014-BC76341167A2[459]) Service exited with abnormal code: 1

    07.09.16 16:33:43,627 ChronoSync Scheduler[372]: ChronoSync Scheduler v4.6.7 has terminated.

    07.09.16 16:33:43,634 spindump[446]: Got xpc error message in libspindump client connection: Connection invalid

    07.09.16 16:33:43,638 com.apple.xpc.launchd[1]: (com.apple.lateragent[512]) Service exited due to signal: Killed: 9

    07.09.16 16:33:43,651 com.apple.xpc.launchd[1]: (com.apple.WebKit.WebContent.FC959F1A-4727-4715-A61E-04EB18D746AD[457]) Service exited with abnormal code: 1

    07.09.16 16:33:43,661 loginwindow[99]: BUG in libdispatch client: kevent[EVFILT_PROC] enable: "No such file or directory" - 0x2

    07.09.16 16:33:43,668 appleeventsd[51]: SecTaskLoadEntitlements failed error=3

    07.09.16 16:33:43,664 com.apple.xpc.launchd[1]: (com.apple.coreservices.uiagent[418]) Service exited due to signal: Killed: 9

    07.09.16 16:33:43,685 loginwindow[99]: ERROR | -[SessionLogoutManager allPrivateProcesses] | No LS dictionary found for LSASN: LSASN:{hi=0x0;lo=0x12012}

    07.09.16 16:33:43,675 com.apple.xpc.launchd[1]: (com.apple.cloudphotosd[375]) Service exited due to signal: Killed: 9

    07.09.16 16:33:43,687 appleeventsd[51]: SecTaskLoadEntitlements failed error=3

    07.09.16 16:33:43,694 appleeventsd[51]: SecTaskLoadEntitlements failed error=3

    07.09.16 16:33:43,697 appleeventsd[51]: SecTaskLoadEntitlements failed error=3

    07.09.16 16:33:43,697 loginwindow[99]: ERROR | -[SessionLogoutManager allPrivateProcesses] | No LS dictionary found for LSASN: LSASN:{hi=0x0;lo=0x25025}

    07.09.16 16:33:43,701 appleeventsd[51]: SecTaskLoadEntitlements failed error=3

    07.09.16 16:33:43,704 appleeventsd[51]: SecTaskLoadEntitlements failed error=3

    07.09.16 16:33:43,707 appleeventsd[51]: SecTaskLoadEntitlements failed error=3

    07.09.16 16:33:43,707 appleeventsd[51]: SecTaskLoadEntitlements failed error=3

    07.09.16 16:33:43,708 loginwindow[99]: ERROR | -[SessionLogoutManager allPrivateProcesses] | No LS dictionary found for LSASN: LSASN:{hi=0x0;lo=0x31031}

    07.09.16 16:33:43,708 loginwindow[99]: ERROR | -[SessionLogoutManager allPrivateProcesses] | No LS dictionary found for LSASN: LSASN:{hi=0x0;lo=0x33033}

    07.09.16 16:33:43,709 appleeventsd[51]: SecTaskLoadEntitlements failed error=3

    07.09.16 16:33:43,709 loginwindow[99]: ERROR | -[SessionLogoutManager allPrivateProcesses] | No LS dictionary found for LSASN: LSASN:{hi=0x0;lo=0x34034}

    07.09.16 16:33:43,715 com.apple.xpc.launchd[1]: (com.apple.iTunesHelper.110112[386]) Service exited with abnormal code: 1

    07.09.16 16:33:43,718 appleeventsd[51]: SecTaskLoadEntitlements failed error=3

    07.09.16 16:33:43,719 appleeventsd[51]: SecTaskLoadEntitlements failed error=3

    07.09.16 16:33:43,720 appleeventsd[51]: SecTaskLoadEntitlements failed error=3

    07.09.16 16:33:43,730 com.apple.xpc.launchd[1]: (com.adobe.acc.AdobeDesktopService.112672.694E31B4-8753-4A87-8461-1A7926CB8F7D[ 430]) Service exited due to signal: Terminated: 15

    07.09.16 16:33:43,736 com.apple.xpc.launchd[1]: (com.apple.FolderActionsDispatcher[319]) Service exited due to signal: Killed: 9

    07.09.16 16:33:43,757 pkd[312]: client 543 plug-in com.google.GoogleDrive.FinderSyncAPIExtension election := 2

    07.09.16 16:33:43,901 sessionlogoutd[544]: sessionlogoutd Launched

    07.09.16 16:33:43,919 sessionlogoutd[544]: DEAD_PROCESS: 99 console

    07.09.16 16:33:43,989 shutdown[545]: halt by USER(edited for privacy):

    07.09.16 16:33:43,000 kernel[0]: Kext loading now disabled.

    07.09.16 16:33:43,000 kernel[0]: Kext unloading now disabled.

    07.09.16 16:33:43,000 kernel[0]: Kext autounloading now disabled.

    07.09.16 16:33:43,000 kernel[0]: Kernel requests now disabled.

    07.09.16 16:33:43,990 shutdown[545]: SHUTDOWN_TIME: 1473258823 989407

    07.09.16 16:33:43,000 kernel[0]: Process launchd [1] disabling system-wide I/O Throttling

    07.09.16 16:33:43,000 kernel[0]: Process launchd [1] disabling system-wide CPU Throttling

    07.09.16 16:33:44,000 kernel[0]: Process mds_stores [225] disabling system-wide I/O Throttling

    07.09.16 16:33:44,000 kernel[0]: Process mds_stores [225] disabling system-wide CPU Throttling

    07.09.16 16:33:43,998 distnoted[295]: SuperConnection '<_NSDNXPCConnection: 0x7fd823d00ba0>' became invalid

    07.09.16 16:33:44,003 com.apple.SecurityServer[83]: Killing auth hosts

    07.09.16 16:33:44,003 com.apple.SecurityServer[83]: Killing auth hosts

    07.09.16 16:33:44,003 com.apple.SecurityServer[83]: Killing auth hosts

    07.09.16 16:33:44,019 WindowServer[215]: CGXRestartSessionWorkspace: session workspace exited for session 257 (on console)

    07.09.16 16:33:43,990 com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.system) System shutdown initiated by: shutdown.545<-sessionlogoutd.544<-launchd.1

    07.09.16 16:34:28,000 bootlog[0]: BOOT_TIME 1473258868 0

     

     

     

     

  • by lllaass,

    lllaass lllaass Sep 7, 2016 8:04 AM in response to equenox
    Level 10 (187,831 points)
    Desktops
    Sep 7, 2016 8:04 AM in response to equenox

    - Try resetting the SMC and NVRAM/PRAM

    Intel-based Macs: Resetting the System Management Controller (SMC)

    https://support.apple.com/en-us/HT201295

    About NVRAM and PRAM

    https://support.apple.com/en-us/HT204063

    - Try starting in Safe Mode

    OS X: What is Safe Boot, Safe Mode?

    https://support.apple.com/en-us/HT201262

    - Boot to Recovery and repair the startup disk

    OS X: About OS X Recovery - Apple Support

    https://support.apple.com/en-us/HT201314

    - If it is repairable reinstall the OSX

    How to reinstall OS X on your Mac - Apple Support

    https://support.apple.com/en-us/HT204904

    - If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.

    Then format the startup disk and do a fresh install of OSX

  • by equenox,

    equenox equenox Sep 7, 2016 10:03 AM in response to lllaass
    Level 1 (9 points)
    Desktops
    Sep 7, 2016 10:03 AM in response to lllaass

    Thank you for the fast reply.

    - Try resetting the SMC and NVRAM/PRAM

    Done, did not fix it.

     

    - Try starting in Safe Mode

    Problem still persists when shut down in safe mode.

    - Boot to Recovery and repair the startup disk

    No error there.

     

    format the startup disk and do a fresh install of OSX

    Yep, I guess that's what needs to happen next.

    Anything usefull from the Console-log? If not, I'll go ahead with the reinstall.

     

    Thank you for your time and effort!