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Sep 8, 2016 8:41 AM in response to maureen_maureenby becky_s22,Greetings Maureen,
Welcome to Apple Support Communities.
I see that you are having an issue with adding VIPs in your Mail app. I use this feature a lot too. So, I know it's important that you are able to make someone a VIP.
First, please use the following article to close the Mail app, and then reopen:
Force an app to close on your iPhone, iPad, or iPod touch
Then, I would recommend giving your iPhone a fresh restart, and then testing again to see if you are able to make an email address a VIP. The following article will help you restart:
Restart your iPhone, iPad, or iPod touch
Cheers.
