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Sep 7, 2016 12:41 PM in response to debbiefromnewportby ShagCA,Did you use the following settings? (assuming your domain is charter.net)
Incoming Mail Server
- Account Type:IMAP
- Username: ---@charter.net
- Server hostname: mobile.charter.net
- Server port: 993
- Authentication: Password
- SSL/TLS: Yes
Outgoing Mail Server (iOS)
- Username: ---@charter.net
- Server hostname: mobile.charter.net
- Server port: 587
- Authentication: Password
- SSL/TLS: Yes
Replace --- with your username or email address. Also check this: http://www.iphonefaq.org/archives/974021 to verify your outgoing mail server has your username and password filled out.