iPhone
Q: I need to restore my old iphone?
I need to restore my old iphone, however the email address used in the apple id is old and no longer active. is there a way to restore the iphone without needing apple id. (also tried on a computer but need to disable find iphone, which we cannot do because it required apple id
Posted on Sep 7, 2016 12:27 PM
by FelipeV,Apple recommended
iPhone
You will need to recover your Apple ID by contacting Apple Account Security. You will not be able to restore the phone without the Apple ID.
Contact Apple for help with Apple ID account security - Apple Support
Posted on Sep 7, 2016 1:24 PM