yoogchu
Level 1
(5 points)
Q: "Battery Is Not Charging" and "Power Source: Power Adapter"
This has been happening for 4 days now. When the 60W power adapter is connected to my late 2013 Macbook Pro 13 inch w/ retina, the battery does not charge and it says "Battery Is Not Charging", and right under, Power Source: Power Adapter. I tried resetting the SMC, plugging it back in multiple times, but nothing is working. This is an issue because if I'm not at an outlet, my laptop will run out of battery and it won't charge up again. Any help is appreciated, thanks.
Img : http://imgur.com/r1sHnyo
MacBook Pro (Retina, 13-inch, Late 2013)
leroydouglas
Level 7
(22,920 points)
yoogchu wrote:
it spit out error code: PPP003. I checked and it just says "there may be an issue with the power adapter", but I tried other power adapters and it's no good.
Yes that is a power adapter error code.
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do
