greg1424
Level 1
(4 points)
Desktops
Q: iPhone app shows gray box with a small icon for the app
iPhone app shows gray box with a small icon for the app
The apps work but the main icon is gray with the actual icon in a small version, when I click on the small icon the app does appear, see the attachment
I have the latest version in the iPhone
iPhone 6, iOS 9.3.4
by bobseufert,Apple recommended
bobseufert
Level 6
(13,696 points)
iPad
They look like folders. Tap the grey icon. The folder should enlarge. Hold your finger on the app icon until it wiggles. Move it outside of the grey box.
If that doesn't work go to settings> general> reset> reset homescreen layout.
