Q: Sender always ends up in junk mail
Hi guys,
One sender (a shop I often order things from) always ends up in my junk mail folder. I've tried adding the email as my contact, or using the advanced junk-filter options, but it still ends up there.
Does anyone know how to fix this?
The settings of my junk mail box (sorry it's in dutch):
Summary: All the rules have to be applied (so 'all', not 'one of the following' must apply):
Sender isn't in recipients list; Sender isn't in my contacts; Sender is junk mail; 'From' doesn't contain '@bol.com'.
The next tasks have to be done: Move message to junk mail; Mark as read;.
The mark as read doesn't work as well. I've tried switching the tasks, but it just switches back, so that the message is first moved and then marked as read (but it doesn't work).
Anyone know how to fix this?
MacBook Pro with Retina display, OS X El Capitan (10.11.4), 3,1 GHz i7; 16GB; Iris 6100 1536mb;
Posted on Sep 2, 2016 6:22 AM
If your mail provider is labeling those messages as junk, then "Trust junk mail headers in messages" will have this effect.
Try unchecking this box (next to last) and see if the problem goes away.
Posted on Sep 5, 2016 2:58 AM






