Q: Macbook Pro (mid 2012) freezes when lid closes
My Macbook Pro (mid 2012) freezes every time I close the lid. It will not wake back up. When I charge the laptop to 100% it will run down to 0% within and hour or two no matter what apps I run. It also runs VERY hot. Here is the infor from EtreCheck.
EtreCheck version: 3.0.3 (307)
Report generated 2016-09-07 18:13:48
Download EtreCheck from https://etrecheck.com
Runtime 3:18
Performance: Good
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Click the [Details] links for more information about that line.
Problem: Other problem
Description:
Computer freezes when lid closes. Battery charged at 100% lasts about 1 hour. computer runs extremely hot.
Hardware Information: ⓘ
MacBook Pro (13-inch, Mid 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Check Battery - Cycle count = 368
Video Information: ⓘ
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ⓘ
OS X Yosemite 10.10.5 (14F1909) - Time since boot: less than an hour
Disk Information: ⓘ
TOSHIBA MK7559GSXF disk0 : (750.16 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (293.37 GB free) - one error Drive failure!
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-8A8 ()
USB Information: ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Library/Application Support/MacKeeper/AntiVirus.app
[loaded] net.kromtech.kext.AVKauth (2.3.6 - SDK 10.8 - 2014-01-24) [Support]
[not loaded] net.kromtech.kext.Firewall (2.3.6 - SDK 10.8 - 2014-01-24) [Support]
System Launch Agents: ⓘ
[not loaded] 5 Apple tasks
[loaded] 144 Apple tasks
[running] 63 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 44 Apple tasks
[loaded] 138 Apple tasks
[running] 80 Apple tasks
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-06-01) [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist (2016-07-25) [Support]
[running] com.adobe.AdobeCreativeCloud.plist (2015-07-29) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-12) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-25) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-25) [Support]
[running] com.adobe.adobeupdatedaemon.plist (2015-09-24) [Support]
[running] com.adobe.agsservice.plist (2016-08-15) [Support]
[loaded] com.adobe.fpsaud.plist (2016-06-28) [Support]
[loaded] com.google.keystone.daemon.plist (2016-09-02) [Support]
[loaded] com.microsoft.autoupdate.helpertool.plist (2016-08-17) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2016-08-17) [Support]
[running] com.zeobit.MacKeeper.AntiVirus.plist (2013-07-26) [Support]
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist (2013-07-26) [Support]
User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (2014-09-21) [Support]
[failed] com.adobe.ARM.[...].plist (2013-09-08) [Support]
[running] com.zeobit.MacKeeper.Helper.plist (2016-07-12) [Support]
User Login Items: ⓘ
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Canon IJ Network Scanner Selector2 Application Hidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)
Dropbox Application Hidden (/Applications/Dropbox.app)
ThisLife Uploader Application Hidden (/Applications/ThisLife Uploader.app)
RealPlayer Downloader Agent Application (~/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)
Canon IJ Network Scanner Selector EX Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
Internet Plug-ins: ⓘ
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2015-09-24) [Support]
FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-07-27) [Support]
EPPEX Plugin: 3.0.5.0 (2009-07-29) [Support]
AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-15) [Support]
AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-15) [Support]
QuickTime Plugin: 7.7.3 (2016-08-23)
Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-27) [Support]
Default Browser: 600 - SDK 10.10 (2015-09-09)
User internet Plug-ins: ⓘ
RealPlayer Plugin: Unknown (2013-11-07) [Support]
Google Earth Web Plug-in: 7.1 (2013-06-26) [Support]
3rd Party Preference Panes: ⓘ
Flash Player (2016-06-28) [Support]
Time Machine: ⓘ
Time Machine not configured!
Top Processes by CPU: ⓘ
99% kernel_task
22% mdworker(10)
20% AntiVirus
4% WindowServer
2% ThisLife Uploader
Top Processes by Memory: ⓘ
661 MB kernel_task
401 MB firefox
279 MB plugin-container
254 MB AntiVirus
213 MB mds_stores
Virtual Memory Information: ⓘ
1.39 GB Free RAM
6.61 GB Used RAM (3.71 GB Cached)
0 B Swap Used
Diagnostics Information: ⓘ
Sep 7, 2016, 05:42:05 PM Self test - passed
MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10.5)
Posted on Sep 7, 2016 6:03 PM
I think getting rid of MacKeeper would be good, but it isn't going to solve your problem.
Your issue sounds like an issue with your battery.
That would explain the fact the it drains so quickly. A faulty/failing battery will cause a lot of issues, even some that don't seem like they should be related. I have seen a battery cause a machine not to wake up from sleep before. It would also explain the abnormal temperature - when a battery is failing, it is drawing a lot more power directly from the power source, as the battery is not holding or retaining and power. This will cause your CPU to work harder, causing it to produce more heat, hence the heat issue.
I would highly advise running at least the Apple Hardware Test, or if possible, head to a Genius Bar or an Apple Authorized Service Provider and have them run Mac Resource Inspector (MRI) on your machine. It will give a graphic view of the current state of your battery.
I would be shocked if it was anything other than your battery.
Good luck!
Posted on Sep 7, 2016 10:17 PM