Q: Factory Reset Macbook Pro
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Sep 8, 2016 8:25 AMby opotts,I have in my other discussion.
EtreCheck version: 2.9.12 (265)
Report generated 2016-07-05 23:30:58
Download EtreCheck from https://etrecheck.com
Runtime 24:01
Performance: Poor
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Remove] links to remove adware.
Problem: Beachballing
Description:
Freezes and is slow every time I try to type, or do any sort of task (ie. open an application)
MacBook Pro (13-inch, Late 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro8,1
1 2,4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Replace Soon - Cycle count = 1455
Intel HD Graphics 3000
Color LCD 1280 x 800
OS X El Capitan 10.11.5 (15F34) - Time since boot: about 4 hours
TOSHIBA MK5065GSXF disk0 : (500,11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (49.76 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N ()
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
~/Library/LaunchAgents/com.onlineapplicationrequest.AppRequest.plist
One adware file found. [Remove]
/System/Library/Extensions
[not loaded] com.silex.driver.sxuptp (1.5.1 - 2016-06-21) [Support]
[not loaded] 8 Apple tasks
[loaded] 159 Apple tasks
[running] 71 Apple tasks
[not loaded] 47 Apple tasks
[loaded] 156 Apple tasks
[running] 88 Apple tasks
[running] com.Affinegy.InstaLANa.plist (2011-04-29) [Support]
[not loaded] com.adobe.AAM.Updater-1.0.plist (2014-06-12) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]
[loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (2016-06-09) [Support]
[loaded] com.adobe.SwitchBoard.plist (2012-12-24) [Support]
[failed] com.adobe.fpsaud.plist (2016-06-13) [Support]
[loaded] com.google.keystone.daemon.plist (2016-03-03) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2011-03-10) [Support]
[failed] org.tcpdump.chmod_bpf.plist (2015-06-19) [Support]
[failed] com.adobe.ARM.[...].plist (2012-02-11) [Support]
[failed] com.apple.CSConfigDotMacCert-@me.com-SharedServices.Agent.plist
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-iChat.Agent.plist
[loaded] com.divx.agent.postinstall.plist (2011-11-27) [Support]
[failed] com.mackeeper.MacKeeper.Helper.plist (2016-01-22) [Support]
[loaded] com.macpaw.CleanMyMac.helperTool.plist (2009-12-15) [Support]
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist (2011-10-06) [Support]
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist (2011-10-06) [Support]
[running] com.onlineapplicationrequest.AppRequest.plist (2016-04-30) Adware! [Remove]
~/Library/Application Support/AppCommon/AppRequest
[running] ws.agile.1PasswordAgent.plist (2012-03-10) [Support]
GrowlHelperApp Application Hidden (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
Belkin Router Monitor Application Hidden (/Applications/Belkin/Belkin Router Monitor.app)
Dropbox Application Hidden (/Applications/Dropbox.app)
[running] com.Growl.GrowlHelperApp.70432
[running] com.getdropbox.dropbox.97312
[loaded] 404 Apple tasks
[running] 185 Apple tasks
FlashPlayer-10.6: 22.0.0.192 - SDK 10.9 (2016-06-17) [Support]
QuickTime Plugin: 7.7.3 (2016-06-21)
Flash Player: 22.0.0.192 - SDK 10.9 (2016-06-17) [Support]
Default Browser: 601 - SDK 10.11 (2016-06-21)
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]
SharePointBrowserPlugin: 14.1.0 (2014-02-12) [Support]
googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]
Silverlight: 5.1.30317.0 - SDK 10.6 (2014-07-03) [Support]
JavaAppletPlugin: 15.0.1 - SDK 10.11 (2014-11-20) Check version
Unity Web Player: UnityPlayer version 2.6.1f3 (2010-11-17) [Support]
fbplugin_1_0_1: Unknown (2010-02-28) [Support]
fbplugin_1_0_3: Unknown (2010-02-26) [Support]
Flash Player (2016-06-13) [Support]
Growl (2013-08-28) [Support]
Perian (2010-03-18) [Support]
Time Machine not configured!
5% WindowServer
3% Dropbox
1% kernel_task
0% notifyd
0% askpermissiond
453 MB kernel_task
451 MB softwareupdated
291 MB Dropbox
221 MB mdworker(13)
90 MB iconservicesagent(2)
197 MB Free RAM
3.81 GB Used RAM (1.16 GB Cached)
0 B Swap Used
Jul 5, 2016, 06:51:41 PM Self test - passed
Jul 4, 2016, 05:39:52 PM ~/Library/Logs/DiagnosticReports/Finder_2016-07-04-173952_[redacted].crash
/System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Jul 4, 2016, 05:23:39 PM /Library/Logs/DiagnosticReports/Boot Camp Assistant_2016-07-04-172339_[redacted].hang
/Applications/Utilities/Boot Camp Assistant.app/Contents/MacOS/Boot Camp Assistant
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Sep 8, 2016 8:48 AMby lllaass,- More memory will help since 4 GB of memory is marginal.
- Your startup disk is getting full:
Macintosh HD (disk1) / : 498.88 GB (49.76 GB free)
- You have one "cleaning" program installed and running,
loaded] com.macpaw.CleanMyMac.helperTool.plist (2009-12-15) [Support]
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist (2011-10-06) [Support]
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist (2011-10-06) [Support]
and other that is not running
[failed] com.mackeeper.MacKeeper.Helper.plist (2016-01-22) [Support]
- You have one adware app running
~/Library/LaunchAgents/com.onlineapplicationrequest.AppRequest.plist
One adware file found. [Remove]
- To uninstall MacKeeper:
- To remove CleanMyMac see the manual instructions of:
http://uninstallmacapplications.blogspot.com/2015/09/uninstall-cleanmymac-3-comp letely-n.html
- To remove the adware click on the Remove link in your output of EtreCheck
