stlphotog

Q: OS install and Time Machine restore fail

I'm at my wit's end and hope someone here has any idea what's going on with my machine. I have a 2007 iMac (I know) that has been successfully running Snow Leopard for many years. Recently, I decided maybe it was time to upgrade and went to El Capitan. At first, things were fine, then it began started running super slow so I rebooted and it shut down during reboot. I called the support number and was guided through erasing the drive, restoring to Time Machine (with Snow Leopard) and reinstalling El Capitan. That worked great for about 3 days when I awoke to find a folder with a ? on my screen. Since then I have tried to boot into recovery mode and got a circle with a line through it (like a no smoking sign). Any attempt to reinstall Snow Leopard or restore from Time Machine failed. Disc Utility also fails with an "invalid node structure" error. 

 

I gave up and made an appointment at the Genius bar. He tried to run diagnostics, but since the computer is so old, was only able to do one test. Everything came back with green check marks so he said it seemed the hard drive was ok. He erased the drive and tried to install the last 3 recent operating systems. All failed. He went all the way back to Snow Leopard and it worked! It seems the machine just wants to be in Snow Leopard and that's fine with me. I left with a working machine that just had to restore Time Machine files. I got home, hooked up Time Machine and started the migration. It got to 11 minutes left and stalled completely. Since then, I've tried erasing the disc several times and reinstalling Snow Leopard off the install disc. It fails with the error "installer could not copy necessary support files." Directly restoring from Time Machine fails at the 6.3% mark.

 

I'm banging my head against the wall here. Any help at all would be most greatly appreciated!

iMac

Posted on Sep 7, 2016 8:50 PM

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Q: OS install and Time Machine restore fail

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  • by Eric Root,

    Eric Root Eric Root Sep 8, 2016 7:38 AM in response to stlphotog
    Level 9 (70,068 points)
    iTunes
    Sep 8, 2016 7:38 AM in response to stlphotog

    There may be something wrong with your DVD. Try taking it back to the Genius Bar and see if they can get a working copy of an OS installed. If they do, i would enter Time Machine from the booted computer and restore smaller amounts. 

  • by stlphotog,

    stlphotog stlphotog Sep 8, 2016 9:14 AM in response to stlphotog
    Level 1 (8 points)
    Mac OS X
    Sep 8, 2016 9:14 AM in response to stlphotog

    Thanks for the response, Eric! Last night I tried zeroing out the drive and reinstalling Snow Leopard again. It actually worked!!! I went through the start-up screens, started the Time Machine migration and went to bed when it was about 25% complete. When I woke up, it was about 70% complete with the spinning rainbow wheel. It stayed this way until I left for work 1 hour later. I figured it had completely stalled and restarted the computer to do the whole routine over again.

     

    This time, however, my hard drive didn't even show in Disc Utility. It only said "media" and all erase options were grayed out. Yikes!!

  • by Eric Root,

    Eric Root Eric Root Sep 8, 2016 10:30 AM in response to stlphotog
    Level 9 (70,068 points)
    iTunes
    Sep 8, 2016 10:30 AM in response to stlphotog

    You are welcome.  Can you enter the Time Machine application while booted into the OS? If so, try restoring from there.

    A workaround, but if it gets the computer up and useable.......

     

    See mount section in 1st linked article.

     

    Disk Unmount Using Terminal

     

    Disk Utility – Force Mount Disk