ChrisM10

Q: Stuck key on 12 inch Macbook keyboard

I wonder if anyone can help me.  The "i" key on the keyboard of my 12 inch Macbook is sticking.  It does not have the same "click" or tactile feedback that the other keys have.  I try to keep the keyboard clean and free of crumbs, dust, etc, however something just doesn't seem right.  Is there a safe way to remedy the problem myself? 

 

Thanks!

Chris

MacBook (Retina, 12-inch, Early 2015), OS X Yosemite (10.10.5)

Posted on Sep 19, 2015 5:20 PM

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Q: Stuck key on 12 inch Macbook keyboard

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  • by RaymondTKW,

    RaymondTKW RaymondTKW Jun 25, 2016 8:55 PM in response to marckr32
    Level 1 (12 points)
    Notebooks
    Jun 25, 2016 8:55 PM in response to marckr32

    I Having the same problem on my H and . Key. Passed to Apple service Centre for warranty in Malaysia, laptop being returned within 3 days and saying no problem. But the problem appeared again on the first day I received the MacBook.

     

    From the form, what the Engineer did was only recalibration and reformat, they not even open the device and check it! (As record in the service form)

  • by escalante9393,

    escalante9393 escalante9393 Sep 7, 2016 9:41 AM in response to ChrisM10
    Level 1 (4 points)
    Notebooks
    Sep 7, 2016 9:41 AM in response to ChrisM10

    i have the same question but with the shift key. IT STILL WORKS. but its kind of annoying.

  • by susiesqueue,

    susiesqueue susiesqueue Sep 8, 2016 10:00 AM in response to ChrisM10
    Level 1 (8 points)
    Mac OS X
    Sep 8, 2016 10:00 AM in response to ChrisM10

    In less than a year, I have had my MacBook 'blown out' and then completely replaced. Both times I had the stuck key problem but the second time there was a really major problem causing the replacement. The problem was the connection between the mother board and the screen. It started trying to turn itself on while the lid was down!!

     

    As for me, a touch typist (avg, 100 words a minute) I fear that keyboards as we know them are on their way out, just like optical drives and the 3.5 earphone jack. Kids aren't being taught cursive any more because they all use keyboards, but what the heck will we do when keyboards don't function?

  • by phillyone,

    phillyone phillyone Sep 14, 2016 9:50 AM in response to ChrisM10
    Level 1 (4 points)
    Sep 14, 2016 9:50 AM in response to ChrisM10

    If your macbook is out of warranty like mine is and you get stuck keys, its actually very easy to pop they keys out (they won't break if you pop it from the correct side, even though they feel well secured).

     

    But this worked for me, try it at your own risk..

     

    Firstly, DO NOT try and pop your key out from the bottom, the bottom part of the key acts as a hinge that will break if you pop it from that direction.

     

    Get something small like a paper clip (I actually used an open stable) to fit inside the gap. Once you slide the paper clip inside the gap, move it to the top of the key and pivot the paper clip forwards (ie away from you) so the top of the key starts to lift. When you have lifted the key enough from the top, pull it with your finger, the key then pops out like a regular keyboard and you can remove any debris quite easily.

     

    Before putting the key back in, have a look underneath the actual key and you will see the "hinges" or hooks towards the bottom of the key on either side. These hinges need to be hooked back in so DO NOT just put the key back in its place and press it down, you will break it! Once you have hooked in the bottom half of the key, you can just press the top of key to push it back into place.

     

    I hope this helps!

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