Bodyco
Level 1
(4 points)
Q: iPad air 2 crash after update
my iPad air 2 crashed after i did the latest update, I'v tried everthing to restore it on two different computers, still get error codes, the codes keep changing. error code 58 is the last three codes. is there a fix for this? I also have the latest versions of iTunes on all my computers. My iPad just has the connect to iTunes screen on it.
iPad (3rd gen) Wi-Fi, iOS 9.3.5
elcpu
Level 6
(16,022 points)
Try Recovery Mode:
Connect your device to your computer and open iTunes.
While your device is connected, force restart it: Press and hold both the Sleep/Wake and Home button for at least 10 seconds, and don't release when you see the Apple logo.
Keep holding until you see the recovery mode screen and wait for it to restore.
You may have to do the above more than once as recovery mode is difficult to get into.
Restore as New first and test it. Then restore from backup if desired. If the backup is corrupted it will likely bring back the issue.
https://support.apple.com/en-us/HT201263
If the above steps do not help, you may have to take it to an Apple store for testing.
