Q: iCloud Drive - PC files won't upload

Hi,

I'm having trouble backing up my files from my Windows 10 laptop to iCloud Drive.

I've installed it and signed in ok. I can see iCloud Drive in the explorer and have dragged and dropped my backup folder (approx 22GB).

I've tried this a few times and have restarted my laptop, called Apple Support (no solution so far).

What happens is the folders seem to be uploaded when accessed through my iPhone (IOS 9) but only some and not all files are actually there (approx 5GB is taken up when I look at iCloud and "other documents").

Does anyone have any ideas how to fix this? Is it that it is just taking a really long time to upload? If so, how can this be speeded up? I've left my laptop one for several days trying to do this.

Thanks

Posted on Sep 7, 2016 1:56 AM

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Q: iCloud Drive - PC files won't upload

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by javaliga,

javaliga Sep 7, 2016 7:26 AM in response to cml74
Level 4 (3,358 points)

iCloud

Sep 7, 2016 7:26 AM in response to cml74

Is it possible that you have exceeded your iCloud storage limit? See:

iCloud Drive FAQ - Apple Support

Especially the section:

What types of files can I store in iCloud Drive?
You can store any type of file in iCloud Drive, as long as it's less than 15 GB in size and you don't exceed your iCloud storage limit. There's no restriction on file type, so you can keep all of your work documents, school projects, presentations, and more up to date across all of your devices. Learn more about managing your iCloud storage.
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by cml74,

cml74 Sep 8, 2016 6:40 AM in response to javaliga
Level 1 (6 points)

iCloud

Sep 8, 2016 6:40 AM in response to javaliga

I have 50gb of storage and approx 35gb free after my photos and iPhone backups are counted. The folder is 22gb and has multiple sub folders and files within it. Does the 15gb upload relate to an individual file or a whole folder with lots of files in?

Thanks
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by cml74,

cml74 Sep 8, 2016 6:41 AM in response to cml74
Level 1 (6 points)

iCloud

Sep 8, 2016 6:41 AM in response to cml74

It actually seems like the upload is in limbo but I don't know if it's possible to check this?
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by HypnosPT,

HypnosPT Sep 9, 2016 4:27 AM in response to cml74
Level 1 (4 points)

Photos for Mac

Sep 9, 2016 4:27 AM in response to cml74

I have the same problem, and I don't know how to solve it!
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Q: iCloud Drive - PC files won't upload

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by javaliga,

What types of files can I store in iCloud Drive?

by cml74,

by cml74,

by HypnosPT,

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