TrevorWWW
Level 1 (0 points)

Q: Apple Configurator 2 and restoring backups

Hi. Like everyone else I have been forced to Apple Configurator 2 through no choice of my own and now I am about ready to burst with frustration! Ok thats my vent..now onto my problem.

 

My previous workflow involved supervising a master iPad, installing apps and profiles, rearranging all the apps into various groups and folders etc then backing up the master iPad and restoring that backup to all other supervised devices. This worked just fine in Apple Configurator v1.x. Sadly I have not been able to do this with v2. I really need to know whetherv2 has this functionality or no. It would seem that I can prepare an iPad either manually or via a blueprint but as soon as I restore from backup the device is no longer supervised! If you know of a way to make this work I will be most appreciative of your input. If you know for a fact its not possible any more I would also appreciate you telling me that bad news as well so I can stop hitting my head up against this computer screen...please be kind...I'm a bit fragile atm.

 

Screen Shot 2015-10-25 at 2.48.05 PM.png

Screen Shot 2015-10-25 at 2.50.34 PM.png

iPad Mini, iOS 9.1, Apple Configurator 2

Posted on Oct 24, 2015 10:02 PM

by StealthBlue10,Apple recommended
StealthBlue10 StealthBlue10
Level 1 (20 points)
A:

Trevor,

 

My Workflow:

 

1) Restore/Update a device

2) Prepare your device to a supervised state

3) Install any or all applications that you need for your backup

4) Apply application settings within the apps themselves if needed

5) Apply desired settings and restrictions as needed

6) Back up your supervised device

7) Build your blueprint (in no particular order): Modify device name and wallpaper as desired, add apps, add profiling, and set your blueprint to restore from the backup that you created.

 

Applying a blueprint that has supervised backup incorporated into it to an unsupervised device will make all subsequent devices supervised, with all of your settings intact.  During the process to apply the blueprint you'll be prompted to restore and supervise devices.

 

Keep in mind that you can only create one backup from a specific device.  If you need to make a different backup you'll need to grab a different device to do it. Good news is that you can apply a backup to a different device, modify the backup on that second device, and save it as another backup.

 

Hope this helps.

Posted on Oct 29, 2015 5:26 AM

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TrevorWWW

Q: Apple Configurator 2 and restoring backups

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  • by pdxcoltrane,

    pdxcoltrane pdxcoltrane Aug 1, 2016 2:58 PM in response to Pizzy
    Level 1 (4 points)
    Aug 1, 2016 2:58 PM in response to Pizzy

    Hey Pizzy: Your workflow actually worked for me. I was able to essentially image multiple iPads with their apps plus - and this is crucial - their data with at least one app, GoodReader. Though, not all apps appear to respond to your method as well as others. For example, we use PDF Expert to distribute materials for monthly meetings. They all need the same set of files which are synced to Dropbox. Unfortunately, no method I have tried has worked, even yours, to successfully reimage and iPad while retaining the Dropbox settings and the associated files. But when I switched to GoodReader, which had failed to retain data and settings in other workflows (methods for reimaging), and tried your method, it worked! That is, I was able to successfully reimage an iPad (that wasn't the backup iPad) while retaining the Dropbox settings and their files; pretty cool. Thanks!

  • by rccharles,

    rccharles rccharles Aug 1, 2016 4:05 PM in response to pdxcoltrane
    Level 6 (8,486 points)
    Classic Mac OS
    Aug 1, 2016 4:05 PM in response to pdxcoltrane

    Unfortunately, no method I have tried has worked, even yours, to successfully reimage and iPad while retaining the Dropbox settings and the associated files.


    It may be that dropbox.com isn't keeping a copy of the files on the ipad, but downloading them as needed.

     

    R

  • by WebDawgII,

    WebDawgII WebDawgII Sep 9, 2016 1:53 PM in response to ccsdtech
    Level 1 (4 points)
    Sep 9, 2016 1:53 PM in response to ccsdtech

    Thanks for this.  So much time messing around with this stuff.

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