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Q: My iphone 5 blacked out: screen doesn't show anything, siri is the only thing works, pressing the silver lock screen button does nothing, and I can't turn off the phone..

My iphone 5 blacked out:

battery is full,

screen doesn't show anything,

siri is the only thing works,

pressing the silver lock screen button does nothing,

and I can't turn off the phone..

 

Before this happened, I was just opening a wikipedia webpage, then the screen froze in a white background before the website opens up, so I pressed the lock-screen silver button and then it just blacked out. Now I can't use my phone.. I tried connect my phone to my laptop and restore my phone but it won't work until the Find my iphone is turned off, but I can't do that since I can't read anything from the screen..

 

Is there anything I can do myself to make it work? or should i take it to an apple store?

Thank you!

iPhone 5

Posted on Sep 27, 2013 8:10 AM

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