Q: iPad playing up after being repaired
I brought an iPad Mini secondhand today, and the seller informed me that he had the screen replaced as the original was cracked. There are also obvious signs of a drop incident as there are very small dents in two corners on the top of the iPad. I took a look at the screen, and it appeared to be 'lifting' ever so slightly from the bezel down the bottom (purely cosmetic). After seeing this, I took my iPad down to a local phone repair shop and they used adhesive to correct the lifting of the screen. I got the iPad home, and it started playing up (home button not working, Siri launching unexpectedly, multitasking not coming up when double tap the home button ect). I did a factory reset and the same thing kept happening. I also tried disabling Siri in settings and using assistive touch instead of the home button. When I placed the iPad down on my desk, the screen also turned on randomly. I then left the iPad for a while and when I picked it back up again, it appeared to be working as expected (except for the home button). I will try reinstalling the software through iTunes and see if that helps; because I'm thinking that there could have been a glitch in the software which has been causing the iPad do this. What are your thoughts?
iPad Mini, iOS 9.3.2
Posted on Sep 10, 2016 1:21 AM
ldale7 wrote:
.. What are your thoughts?
Hi
I suggest that you try to return the iPad for a refund, unless it was described to you as being faulty (as opposed to having only cosmetic damage) when you bought it.
However, as you have since had work carried out on the iPad by a third-party, the seller may seek to claim that the fault was caused by that.
Posted on Sep 10, 2016 1:52 AM