iPhone
Q: lightning cable
Hi,
I bought a new lightning cable for my iPhone 5 this week in the apple store. I received the package on thursday. I know my battery is not doing well and the iPhone is out of battery quite often. But this time it's been plugged for more than 36hours and was still turned off.
I tried an old cable this morning and the iPhone turned on immediately. What can I do to change my new cable without fees ? It's brand new.
iPhone 5, iOS 9.3.5
Posted on Sep 10, 2016 5:57 AM
by Jonathan UK,Apple recommended
Apple Watch
Hi
Before returning the cable, check the charging port on your iPhone and carefully clear it of any debris:
If your iPhone, iPad, or iPod touch won't charge - Apple Support
Posted on Sep 10, 2016 6:16 AM