OwMyEye

Q: Need to change language on security question

So account was compromised and I changed the password. I went to reset the security questions since the date of birth was also changed. Problem is the characters are not in English. I can't read the questions to change them. Solutions?

Posted on Sep 10, 2016 3:13 PM

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Q: Need to change language on security question

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  • by Dah•veed,

    Dah•veed Dah•veed Sep 10, 2016 4:14 PM in response to OwMyEye
    Level 7 (34,748 points)
    Mac App Store
    Sep 10, 2016 4:14 PM in response to OwMyEye

    Apple ID security issues -

    Account security issues almost always require you to speak directly to an Apple representative to securely establish your identity as the account holder. You can set it up so that Apple calls you, either immediately or at a time convenient to you.

    1. Go to http://www.apple.com/support/appleid/

    2. Choose Contact Support and click Contact Support

    3. Choose Other Apple ID Topics and choose the appropriate topic for your issue (Security questions or password)

    4. Choose, No Thanks, Continue

    5. Choose the best method for you for contacting Apple

     

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