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Helpful answers
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Sep 10, 2016 3:02 PM in response to rharris64by Briansyddall,Hi
Try a reboot again this time hold power button and ment button down for up to 30 seconds
Until you see apple logo .
Cheers
Brian
Ps if you do need to connect to your pc make sure you have latest itunes on pc 12.4.3
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Sep 10, 2016 4:25 PM in response to Briansyddallby rharris64,I've tried rebooting all day. Holding down for a couple of minutes. My computer just did an upgrade to iTunes, so I should have the latest version. I've logged onto iTunes and tried to do a reboot there, but when I went to devices it found nothing. When I plug the ipad into my computer and do a diagnosis it says it does not recognize the device. Is my battery really shot?