susja
Level 1 (10 points)
Apple Watch

Q: iPad slow Wi-Fi connection

Hello,

I have iPad 3. It works with no problem but sometime (once in 3-4 months) I have a problem to open Web browser. It's extremely slow. I'm using Safari. Using 'speed test' I found that download speed is ~ 25Mbps (same as on my iPhone) which is OK. But opening google.com on iPad takes almost forever.

Could it be Safari issue? It does not sound to me like router issue since 25 Mbps is decent speed. Should I try Chrome or could I clean / reset Safari somehow?

Thanks

iPad

Posted on Sep 11, 2016 9:47 AM

by elcpu,Solvedanswer
elcpu elcpu
Level 6 (15,946 points)
Photos for Mac
A:

Try resetting Safari. Close Safari completely from the app switcher window by double clicking the Home button and swiping up the Safari preview pane until it disappears from the screen. Then go to Settings > Safari > Clear History and Website Data. Then restart the device.

 

If that does not help, try turning off Safari Suggestions. Settings > Safari > Safari Suggestions > Off.


Also try changing to Google's DNS:  Settings > Wi-Fi > Click on the Network, Delete all numbers under DNS and enter 8.8.8.8 or alternatively 8.8.4.4

Posted on Sep 11, 2016 5:45 PM

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susja

Q: iPad slow Wi-Fi connection

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  • by susja,

    susja susja Sep 11, 2016 10:29 AM in response to susja
    Level 1 (10 points)
    Apple Watch
    Sep 11, 2016 10:29 AM in response to susja

    Update: I tried to use Chrome but opening Google.com takes minutes anyway.

  • by elcpu,Solvedanswer

    elcpu elcpu Sep 11, 2016 5:45 PM in response to susja
    Level 6 (15,946 points)
    Photos for Mac
    Sep 11, 2016 5:45 PM in response to susja

    Try resetting Safari. Close Safari completely from the app switcher window by double clicking the Home button and swiping up the Safari preview pane until it disappears from the screen. Then go to Settings > Safari > Clear History and Website Data. Then restart the device.

     

    If that does not help, try turning off Safari Suggestions. Settings > Safari > Safari Suggestions > Off.


    Also try changing to Google's DNS:  Settings > Wi-Fi > Click on the Network, Delete all numbers under DNS and enter 8.8.8.8 or alternatively 8.8.4.4

  • by Diana.McCall,

    Diana.McCall Diana.McCall Sep 11, 2016 1:30 PM in response to susja
    Level 4 (2,947 points)
    Apple TV
    Sep 11, 2016 1:30 PM in response to susja

    You might try turning off a content blocker, if you're using one. Also try force quitting your other apps, see ipad air 2 terrible lagging with Safari.

  • by MichelPM,

    MichelPM MichelPM Sep 11, 2016 2:00 PM in response to susja
    Level 6 (13,660 points)
    iPad
    Sep 11, 2016 2:00 PM in response to susja

    How much free data storage space is left on your iPad 3?

    How many apps do you have running in the background in the iOS App Switcher?

    Try some or all of my tips here.

     

    Slow iPad 2 on iOS 9

  • by susja,

    susja susja Sep 11, 2016 5:47 PM in response to MichelPM
    Level 1 (10 points)
    Apple Watch
    Sep 11, 2016 5:47 PM in response to MichelPM

    I have ~ 3 Gb of available storage.

    I followed all tips you suggested above. Not sure .... which one helped but now I'm back on track.

    Thanks a lot.

  • by MichelPM,

    MichelPM MichelPM Sep 11, 2016 5:55 PM in response to susja
    Level 6 (13,660 points)
    iPad
    Sep 11, 2016 5:55 PM in response to susja

    If you can regain more storage space by backing up things like photos to the latest iTunes on a computer and then delete photos you really don't need or want off of your iPad, deleting seldom used apps, adjust the amount of music you have on your iPad's Music App, that would help as you are right at the 3GBs minimum free storage threshold.