Jack Germond

Q: Malware on My MacBook??!!

How to Remove Malware from My System?:

 

Earlier today, I was typing a Word document with Safari open in the background. Suddenly, I noticed that the Safari window had turned black. When I clicked on the Safari window to see what was going on, I noticed that the window that had been open had been replaced with a message from thesofttic[dot]com urging me to “install the new Flash Player.”

 

This looked suspicious, so instead of following the instructions, I Googled thesofttic[dot]com. I found that it is, apparently, a malware distributor. Worse, once it “digs its way into your computer,” it can cause all **** to break loose.

 

Sources for the above claim:

 

http://malwareremoved.com/how-to-stop-www-thesofttic-com-fake-upate-popup-comple tely/

 

http://pcthreatskiller.com/how-can-i-remove-thesofttic-com/

 

So, I have several questions regarding this.

 

First, do I have malware on my MacBook, even though I did not click on any links at thesofttic[dot]com? How can I check for malware? If my MacBook has malware, how can I remove it?

 

Second, I had my iPad connected to my MacBook when the window from thesofttic[dot]com appeared. Is my iPad now infected with malware as well? How would I know? If my iPad has malware, how can I remove it?

 

The above two links suggest using MacBooster or MacKeeper, but these sound like malware themselves!!

 

What should I do?

 

Thank you in advance for your assistance.

MacBook Pro, OS X El Capitan (10.11.6)

Posted on Sep 11, 2016 11:52 AM

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