jessicas321

Q: I downloaded iexplorer and now I cannot close the window

I just purchased a Macbook Air 11 inch yesterday.  While trying to figure out how to import music from my iPod to my new computer I downloaded iexplorer which I heard would help the process.  Now that I have downloaded it I cannot close the window even though I deleted the app.  Please help!  I am wondering if I now have a virus or something!!

MacBook Air

Posted on Sep 11, 2016 1:05 PM

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Q: I downloaded iexplorer and now I cannot close the window

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  • by Allan Eckert,

    Allan Eckert Allan Eckert Sep 11, 2016 1:16 PM in response to jessicas321
    Level 9 (53,561 points)
    Desktops
    Sep 11, 2016 1:16 PM in response to jessicas321

    To uninstall iexplorer, follow directions at http://www.uninstallmacapp.com/iexplorer-removal.html

  • by Kappy,

    Kappy Kappy Sep 11, 2016 1:19 PM in response to jessicas321
    Level 10 (270,831 points)
    Desktops
    Sep 11, 2016 1:19 PM in response to jessicas321

    Quit or Force Quit the program. You should be able to do this from the application's icon in the Dock. If there is no icon in the Dock then press COMMAND-OPTION-ESC to open the process menu. If you see the application in the list then select it and click on the Force Quit button.

     

    If you have no success with either of the above then:

    Basics for Uninstalling Software

     

    Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash.  Applications may create preference files that are stored in the /Home/Library/Preferences/ folder.  Although they do nothing once you delete the associated application, they do take up some disk space.  If you want you can look for them in the above location and delete them, too.

     

    Some applications may install an uninstaller program that can be used to remove the application. If you cannot find the uninstaller then you could download the freeware, Easy Find, to locate files that need to be removed. The places you need to search include:

     

    • /Home/Library/Applications Support/ folder. Check if the application has created a folder then delete the folder that's in the Applications Support folder. 
    • Applications may install a startupitem or a Log In item.  Startupitems are usually installed in the /Library/StartupItems/ folder or the /Home/Library/StartupItems/ folder.  Log In Items are set in the Users & Groups preferences.  Open it inSystem Preferences, then click on the LogIn Items tab.  Select the item from the list and click on the Delete [-] button to remove it.
    • Some software use startup daemons or agents.  Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.

     

    Some applications install a receipt in the /Library/Receipts/ folder.  Usually with the same name as the program or the developer.  The item generally has a ".pkg" extension.  Be sure you also delete this item as some programs use it to determine if it's already installed.

     

    There are many utilities that can uninstall applications.  Here is a selection:

     

    1. AppZapper
    2. AppDelete
    3. Hazel
    4. AppCleaner
    5. CleanApp
    6. iTrash
    7. AppBolish
    8. AppUninstaller
    9. Uninstaller

     

    For more information visit The XLab FAQs and read the FAQ on removing software.

    Lastly, after whatever works be sure to reboot the computer after which you can Empty the Trash of any files you've put there.

  • by Allan Eckert,

    Allan Eckert Allan Eckert Sep 11, 2016 1:45 PM in response to Kappy
    Level 9 (53,561 points)
    Desktops
    Sep 11, 2016 1:45 PM in response to Kappy

    Kappy have you seriously used any of those apps you are suggesting?

     

    So far the ones of those suggested apps I have tested were not reliable in their results.

  • by jessicas321,

    jessicas321 jessicas321 Sep 11, 2016 1:52 PM in response to jessicas321
    Level 1 (8 points)
    Notebooks
    Sep 11, 2016 1:52 PM in response to jessicas321

    Thank you everyone!  I got the issue cleared up, you were all super helpful!  Guess I have a lot to learn still, just switched from PC to mac, but after getting this issue cleared up I feel like I made the right choice!

  • by Allan Eckert,

    Allan Eckert Allan Eckert Sep 11, 2016 2:31 PM in response to jessicas321
    Level 9 (53,561 points)
    Desktops
    Sep 11, 2016 2:31 PM in response to jessicas321

    Hint: Don't download anything that claims it will clean your Mac,  protect or make your Mac more secure, or cause your Mac to run faster. They are usually scams, whose vendors are lying to you. Also the Mac does not need to have anti-virus software installed. Any such software usually causes far more harm then good.