elamparo
Level 1 (4 points)

Q: Is this email fake?

image.png

i got this after I pre ordered the iPhone 7. Thing is: I placed 2 separate orders. Shouldn't I have gotten 2 of these? The link take you to this address: https://buyiphone2.apple.com/WebObjects/IPACustomer.woa/wa/IPAPreAuthAction/edit Order

i looks legit, but it's very sketch. Never mentions my name. Order number. It wants me to log in with either my Apple ID & password.... Or the reservation number in the email and my phone number.

I Tried the reservation and a fake phone number and it says it cant find my reservatio. It then props me to login with Apple ID and password again.

I Tried to go thro the I forgot my password link and it brings you here:

https://iforgot.apple.com/password/verify/appleid?&language=US-EN&app_id=2083&pr s_account_nm=sab333%40cornell.edu&newWin…

ANother funny thing is that the Apple ID email box was already filled out... And I don't recognize it:

****

i don't know if I'm just being paranoid or being smart. Please help me out.

 

 

<Personal Information Edited by Host>

Posted on Sep 9, 2016 8:51 AM

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elamparo

Q: Is this email fake?

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  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Sep 9, 2016 6:07 PM in response to elamparo
    Level 5 (7,580 points)
    Notebooks
    Sep 9, 2016 6:07 PM in response to elamparo

    If email is unknown to you, the only conclusion one can make is that Apple "got its wires crossed" somehow.

    It is not unheard of... but rare.

    When *I* choose the first link, I am presented with a login page...

    Did you enter YOUR OWN Apple ID credentials? (email addy + password)

    When I try it, I get an error

    We’re sorry. We can’t find your reservation. Please verify your information and try again.

    iForgot link on that page takes me to the page I would expect to see = BLANK

    screenshot-iforgot-uat.apple.com 2016-09-09 20-06-22.png

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Sep 9, 2016 6:08 PM in response to elamparo
    Level 5 (7,580 points)
    Notebooks
    Sep 9, 2016 6:08 PM in response to elamparo

    Have you tried to REPEAT the results you got before? (who knows, the "wires" may be UNcrossed now!)

  • by elamparo,

    elamparo elamparo Sep 10, 2016 5:32 AM in response to ChitlinsCC
    Level 1 (4 points)
    Sep 10, 2016 5:32 AM in response to ChitlinsCC

    YYes I just tried it again from my iPhone. My iPhone has never been owned by anybody else, so I don't think there were any lingering accounts on my device. But from the email I click "complete order". It takes me to the log In screen and I click "I forgot username/password" and it still populates this same email address. Very odd. I will try to do it on my iPad when I get home.

    image.png

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Sep 10, 2016 10:34 AM in response to elamparo
    Level 5 (7,580 points)
    Notebooks
    Sep 10, 2016 10:34 AM in response to elamparo

    More testing for sure...

    Make sure that you take the exact same action steps on different devices - i.e., start from the email message links

    Report results one at a time on each device = same or different

    No such thing as "too much information" in these deals

  • by elamparo,

    elamparo elamparo Sep 10, 2016 2:23 PM in response to elamparo
    Level 1 (4 points)
    Sep 10, 2016 2:23 PM in response to elamparo

    I Tried it with my ipad. But the email does not auto-fill. So it must be something in my iPhone?!?

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Sep 10, 2016 2:36 PM in response to elamparo
    Level 5 (7,580 points)
    Notebooks
    Sep 10, 2016 2:36 PM in response to elamparo

    Next test is from a computer to finish "discovery of data" in investigation

    Be sure and open the email on each device's mail app -- and use the links from within the email (continuity in methodology is important)

    This is all in preparation to contact live Apple Folks instead of we users here!

  • by etresoft,

    etresoft etresoft Sep 11, 2016 5:32 PM in response to elamparo
    Level 7 (29,071 points)
    Sep 11, 2016 5:32 PM in response to elamparo

    Hello again elamparo,

    I suggest you contact Apple support with this e-mail problem. It sure sounds like Apple's databases are messed up. How would you like it if other people were able to access your Apple ID like this?

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