carlofromverdello
Level 1 (8 points)
Mac OS X

Q: double click

from 1 week i have a problem whit double click (left button)

 

when I press (1 time) the left mouse button (magic mouse) the effect is as double click!

the problem

i just modify the preference in accessibility (system preference)

but the problem is not solve!

 

the problem is not solved even using the mouse tablet ( wacom intuos 4 with mouse)

iMac (Retina 5K, 27-inch, Late 2015), OS X El Capitan (10.11.6)

Posted on Sep 11, 2016 1:06 AM

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carlofromverdello

Q: double click

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  • Helpful answers

  • by srbwanderer,

    srbwanderer srbwanderer Sep 11, 2016 6:08 PM in response to carlofromverdello
    Community Specialists
    Sep 11, 2016 6:08 PM in response to carlofromverdello

    Hello carlofromverdello,

     

    Thanks for using the Apple Support Communities!

     

    It is my understanding you are experiencing an issue with the magic mouse, and a tablet double clicking whenever the left side is pressed.  I would be happy to help try to get this working as a single click for you.

     

    Since you have tried adjusting the settings in System Preferences, without success, we need to find out what is causing the problem.

     

    The first thing I would do is backup everything that is on the computer. Nothing I am going to suggest should cause any data loss, but it is always a good idea to have a backup.  Your computer has software on it called Time Machine.  It is fantastic software for backing up your computer.  Information on how to use Time Machine is available here:

    Use Time Machine to back up or restore your Mac.

     

    Once you have a backup,  there are some steps that can be used to isolate what is causing the problem.  They include starting in safe mode and testing in a new user account.  First, let's try safe mode.  Here is how to start the computer in safe mode:

     

    1. Choose Apple menu > Shut Down.
    2. After your Mac shuts down, wait 10 seconds, then press the power button.
    3. Immediately after you hear the startup tone, hold down the Shift key.
      You should press the Shift key as soon as possible after you hear the startup tone, but not before.
    4. Release the Shift key when you see the gray Apple logo and progress indicator.

    To leave safe mode, restart your Mac again, but don’t hold down any keys during startup.

     

    The above information about safe mode can be located here: 

    OS X El Capitan: Start up in safe mode

     

    If the problem does not occur when in safe mode, then there is something being started during a regular start up that is causing the issue.  To solve this, try removing login and startup items.

    OS X El Capitan: Open items automatically when you log in

     

    If the problem still occurs in safe mode, then you will want to test in a test user.  Instructions for this procedures are located here: 

    How to test an issue in another user account on your Mac

     

    If the problem does not appear in the test user account, then there is something in the original user account that is causing the problem and further probing will be needed to determine the cause.

     

    Cheers!