Q: My Apple Watch is sending heart rate from a contact that's not mine
my family's phones are all connected on the same Apple ID and when I try to send my heart rate from my watch to my brother it says it's coming from mom, my mom does not have an Apple Watch and does not have a watch connected/paired to her phone, does anyone know why this would be happening. The contact in our phones for her only has her phone # so it shouldnt have anything to do with that. i have tryed reseting the watch and re pairing it and the same thing happened
Apple Watch, watchOS 2.2.2
Posted on Sep 11, 2016 7:39 PM
Hi
For Digital Touch (and other services) to work correctly, each family member needs to have a separate Apple ID and to be signed in accordingly on each of their devices.
Should you wish to share eligible past and future purchases, you can still do so via Family Sharing.
The following articles provide instructions for:
- Creating a new Apple ID:
- How to use that new Apple ID on an iPhone:
Those who change to a new Apple ID and also have an Apple Watch will also need to unpair their watch before signing into their iPhone with their new Apple ID - and then pair their watch again afterwards:
Posted on Sep 12, 2016 12:39 AM