sheakun

Q: Apple Store app vs Apple website

I Have a quick question about the Apple Store app and the apple website. Hopefully someone here can shed some light as I find there is an important difference between the two and I can't fathom why. I'm of British origin but I currently live in China. In order to get all the services I want, I choose to keep my UK Apple ID as opposed to getting a Chinese one.

 

Now when it comes to making new purchases I find that I am able to use Union Pay (think Chinese visa) on the Apple website as well as Alipay (Chinese PayPal) and Wechat (Chinese Whatsapp). However on the Apple Store app I'm limited to Visa and MasterCard. Could anyone please explain his discrepancy to me?

 

THanks for your time.

Posted on Sep 11, 2016 8:32 PM

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Q: Apple Store app vs Apple website

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  • by Eric Root,

    Eric Root Eric Root Sep 12, 2016 6:31 AM in response to sheakun
    Level 9 (71,079 points)
    iTunes
    Sep 12, 2016 6:31 AM in response to sheakun

    Open the App Store application and scroll to the bottom. On the right side should be a country flag. Is that set to China?

  • by sheakun,

    sheakun sheakun Sep 12, 2016 6:36 AM in response to Eric Root
    Level 1 (4 points)
    Safari
    Sep 12, 2016 6:36 AM in response to Eric Root

    I'm referring to the Apple store app (where you can purchase Apple products) and not the actual App Store app. The Apple Store app seems limited in payment options in China, compared to the China apple website.

  • by Eric Root,

    Eric Root Eric Root Sep 12, 2016 6:39 AM in response to sheakun
    Level 9 (71,079 points)
    iTunes
    Sep 12, 2016 6:39 AM in response to sheakun

    This is on a device? You should still be able to check what country its is set for.

  • by sheakun,

    sheakun sheakun Sep 12, 2016 7:08 AM in response to Eric Root
    Level 1 (4 points)
    Safari
    Sep 12, 2016 7:08 AM in response to Eric Root

    Yeah, my Apple Store app is set to China. Which is what I want. But it's limited in payment options to its website sibling.

    image.jpeg

    The above image is the Apple Store app set to Chinese store. I can only use visa and MasterCard.

    image.jpeg

     

    This image is taken from the Apple Store website (Chinese version). It supports many more payment options.

     

    Im just wondering why the huge discrepancy. Can't they add these payment options to the Apple Store app? For convenience sake.

  • by Eric Root,

    Eric Root Eric Root Sep 12, 2016 9:28 AM in response to sheakun
    Level 9 (71,079 points)
    iTunes
    Sep 12, 2016 9:28 AM in response to sheakun

    Send Apple feedback. They won't answer, but at least will know there is a problem or a suggestion for improvement. If enough people send feedback, it may get the problem/suggested change solved sooner.

     

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