sporkplug

Q: iTunes lagging and scaling problem

I recently downloaded iTunes a few days ago. The program is running extremely slow and in the iTunes Store my cursor is not calibrated correctly. The display itself is also cut off making it difficult to navigate the store, especially combined with the slow performance.

 

I tried reinstalling and other various attempts of solving to no avail. I have an okay laptop so that should not be a problem.

 

Anyone else experiencing this or know of any fix? Thanks!

MSI GT70 2QD Laptop, Windows 10

Posted on Sep 11, 2016 7:54 PM

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Q: iTunes lagging and scaling problem

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  • by turingtest2,Apple recommended

    turingtest2 turingtest2 Sep 12, 2016 8:03 AM in response to sporkplug
    Level 10 (85,769 points)
    iPod
    Sep 12, 2016 8:03 AM in response to sporkplug

    Such errors are usually a result of using Windows options for enlarged fonts or DPI scaling, with which iTunes doesn't seem to work well with. Try setting these to default/100% and see if the issue with iTunes go away. It won't help if you need to use those features for best results in other software but at least it will confirm where the problem lies.

     

    As to lagging, it may help to perform a full tear down and rebuild as described in the second box of Troubleshooting issues with iTunes for Windows updates. Excluding the iTunes folder from any real-time AV scans may also help.

     

    tt2