Q: Safari crashes on open. Errors are: Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000023. I already downloaded the newest update: 9.1.3, removed flash, removed known malware with Malwarebytes
Safari crashes on open. Errors are:
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000023.
I already downloaded the newest update: 9.1.3, removed flash, removed known malware with Malwarebytes. I would re-install the os, but i originally downloaded it as an upgrade, and don't know what filename to look for to try to do it over. I may or may not have a backup. If I do, are there instructions for that kind of restore somewhere?
Thanks.
MacBook Pro, OS X Mavericks (10.9.5), 13" retina, 16gb
Posted on Sep 12, 2016 2:22 PM
Thanks Carolyn, but the article assumes you have a Safari menu. Mine crashes on startup so I have no opportunity to change it unless there is some startup trick I do not know about.
Posted on Sep 12, 2016 4:47 PM