highvoltz

Q: How to configure OSX Mavericks 10.9 Mail to Text Wrap / Word Wrap

Fresh install of 10.9 Mavericks.

 

Having trouble with OSX Mail where text is not text wrapping / word wrapping to the size of the window. This happens in the preview pane, as well as if an email is double clicked and opened in its own window. In order to read the email, you must scroll right to the end of each line. The text as in previous versions of the OS wrap to the size of the window so you do not have to scroll horizontally, only vertically.

 

I have upgraded a second computer with the same problem.

 

This seems to be for all accounts (Google Apps) as well as icloud accounts.

MacBook Pro with Retina display, OS X Mavericks (10.9)

Posted on Oct 28, 2013 10:49 AM

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Q: How to configure OSX Mavericks 10.9 Mail to Text Wrap / Word Wrap

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  • by carlbkk,

    carlbkk carlbkk Oct 14, 2015 9:54 AM in response to Csound1
    Level 1 (0 points)
    Oct 14, 2015 9:54 AM in response to Csound1

    Ya...  agree. But maybe more effective than current management.  A basic thing like this should have been fixed in Yosemite, and if apple were in tune with Social media postings, and their own forums, they would see the complaints.

     

    End of the day, i am sure they know this topic well...  and are either

     

    1) choosing to ignore it

    2) bewildered by the technical complexity and are shy to ask Microsoft Office how they did it.

     

    Take your pick but i recon #1.

  • by shishito,

    shishito shishito Oct 27, 2015 10:16 AM in response to highvoltz
    Level 1 (0 points)
    Oct 27, 2015 10:16 AM in response to highvoltz

    This is so annoying. Please fix this Apple!

  • by Michael Paine,

    Michael Paine Michael Paine Oct 28, 2015 12:53 PM in response to Michael Paine
    Level 2 (348 points)
    Mac OS X
    Oct 28, 2015 12:53 PM in response to Michael Paine

    Word wrapping seems to work with El Capitan (10.11.1)

  • by Michael Paine,

    Michael Paine Michael Paine Oct 30, 2015 5:28 PM in response to Michael Paine
    Level 2 (348 points)
    Mac OS X
    Oct 30, 2015 5:28 PM in response to Michael Paine

    I take that back - some emails still do not word-wrap with El Capitan.

  • by wideEyedPupil,

    wideEyedPupil wideEyedPupil Nov 25, 2015 6:16 PM in response to highvoltz
    Level 2 (360 points)
    Nov 25, 2015 6:16 PM in response to highvoltz

    I'm seeing this with a particular email newsletter I receive on Yosemite but I used to experience it on Mavericks too IIRC.

     

    Seeing as I know the IT people for the org sending out the email l logged an issue with them. They say the emails are composed in MS Outlook (yikes) and then sent from bulk mailing application Mailman (gnu). That's some potential trouble right there. They said they asked some Mac users to replicate it and one on Lion could not and one on Yosemite could. I just noticed that the email I composed when forwarding the offending newsletter also had the no-text-wrap issue as I view it in the thread of emails between us. 

     

    To those forum members saying 'i'm not seeing this… it's your setup/your bug' i'd suggest that's really unhelpful, many bugs don't effect all users, even if they are on the same OS dot version. It may well have something to do with a particular HTML encoding as suggested previously in this thread. As someone who has coded HTML email templates for bulk mail applications to use i can assure you HTML email formatting can be a world of pain, even as it turns out here, with just getting one mail client happy.

  • by wideEyedPupil,

    wideEyedPupil wideEyedPupil Nov 25, 2015 7:49 PM in response to Michael Paine
    Level 2 (360 points)
    Nov 25, 2015 7:49 PM in response to Michael Paine

    I just discovered that Apple's TextEdit application has a similar issue. When I opened a .odt text document I could resize the window and the text would wrap accordingly to whatever width I set the window too. But when I zoomed in or made the text a larger font size, it lost the ability to wrap the text, even Edit> Undo back to original document couldn't get wrapping back… bit of a clue to this… maybe it's something deep in Apples text rendering Quartz code that's been messed with in Mavericks and beyond.

     

    I'd file a Radar bug but I've never had a successful log of dozens of bugs. Frankly, Apple don't give a rats about minor problems unless it's a hardware failure (where the money is for them) and even then it might take a class action in a US court to get addressed or a major bug effecting all users. They have so few staff compared to other IT companies of even a fraction the size and this is reflected in declining software QA over the last few years IMHO. 

     

    Weird I just got the strangest message when I tried to reply the original post: (who is Grayn280 and what's that to do with me?!)Screenshot 2015-11-26 11.46.25.png

  • by Csound1,

    Csound1 Csound1 Nov 25, 2015 8:04 PM in response to wideEyedPupil
    Level 9 (50,511 points)
    Desktops
    Nov 25, 2015 8:04 PM in response to wideEyedPupil

    If you are planning an action seeking class status it would be wise to refrain from posting about it until the action is filed, then of course counsel will advise you.

  • by wideEyedPupil,

    wideEyedPupil wideEyedPupil Nov 27, 2015 2:39 AM in response to Csound1
    Level 2 (360 points)
    Nov 27, 2015 2:39 AM in response to Csound1

    wasn't planning on it have just observed that's the way some persistent but unacknowledge hardware faults have been campaigned on to finally get a result.

     

    I was rusted on too once, it's touching.

  • by Jonathan Payne1,

    Jonathan Payne1 Jonathan Payne1 Jun 4, 2016 5:40 AM in response to wideEyedPupil
    Level 1 (44 points)
    Jun 4, 2016 5:40 AM in response to wideEyedPupil

    I have filed many radars at bugreport.apple.com and I have had some very productive interactions with Apple engineers in that environment.

     

    I will file this bug. It's not entirely a bug, it's more of a lacking feature. The feature is: wrap words that are in HTML <pre> sections. That is often the right thing to do but often NOT the right thing to do as well.

     

    The real problem is stupid mail apps like TypeApp using preformatting HTML tags in the quoted message. My original message to a friend has long lines in it, which are wrapped by all mail readers and were wrapped as I wrote the email message, but when they reply back to me their Mail program wraps MY message in a <pre> block which does not wrap my original lines. So it's really THAT mailer's fault for doing that.

     

    So what we're asking Apple for is a work-around to other mails that are just doing something wrong and stupid. But sadly a lot of life is like that: you need features to work around stupid things that are wrong but also outside your control.

  • by Wet Baloney,

    Wet Baloney Wet Baloney Jun 16, 2016 5:05 PM in response to Michael Paine
    Level 1 (17 points)
    Mac OS X
    Jun 16, 2016 5:05 PM in response to Michael Paine

    I'm using the latest version of El Capitan and am having this problem with some, but not all, received mail.  I can't find anything in the app interface or the preferences that fixes this, nor can I find anything online other than a lot of other people complaining about the same thing.

  • by Seedar,

    Seedar Seedar Sep 12, 2016 8:19 PM in response to Wet Baloney
    Level 1 (6 points)
    Sep 12, 2016 8:19 PM in response to Wet Baloney

    Just to add, I am using 10.11.6 and the issue is still there........ :-(

  • by Seedar,

    Seedar Seedar Sep 12, 2016 8:25 PM in response to Seedar
    Level 1 (6 points)
    Sep 12, 2016 8:25 PM in response to Seedar

    Not sure how this can be viewed as not a bug when it wraps correctly when you hit "reply" ??? At least it then wraps correctly for me.

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