adolfofromelpaso

Q: ARW Files from Sony A7RII

My Raw pictures with extension ARW have turned to solid black, does anybody have a solution?Screen Shot 2016-09-12 at 8.51.47 PM.png

MacBook Pro with Retina display, OS X Yosemite (10.10.5)

Posted on Sep 12, 2016 7:57 PM

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Q: ARW Files from Sony A7RII

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  • by LarryHN,

    LarryHN LarryHN Sep 12, 2016 8:26 PM in response to adolfofromelpaso
    Level 10 (84,752 points)
    Photos for Mac
    Sep 12, 2016 8:26 PM in response to adolfofromelpaso

    Most likely is because you are way behind in OS updates - you state you have OS X 10.10  5 which is six updates behind - the current software is OS X 10.11.6 - update to the current version of El Captain and you should be fine

     

    LN

  • by léonie,

    léonie léonie Sep 12, 2016 11:48 PM in response to adolfofromelpaso
    Level 10 (107,185 points)
    iCloud
    Sep 12, 2016 11:48 PM in response to adolfofromelpaso

    Select one of the black thumbnails and try, if reprocessing the RAW will help.  The last RAW support update you installed may have changed the RAW processing for your camera.

     

    To reprocess the RAW fileopen the image in Edit mode and use the command "Image > Reprocess RAW".  Does it bring the correct thumbnail back?