Carrka

Q: I use apple tv remote app on my iPhone, I have selected 'forget this network' on my apple tv for my wifi network and now the apple tv icon doesn't appear on my remote app. How do I get it back?! Help!

I use apple tv remote app on my iPhone, I have selected 'forget this network' on my apple tv for my wifi network and now the apple tv icon doesn't appear on my remote app. How do I get it back?! Help!

Posted on Sep 13, 2016 4:46 AM

Close

Q: I use apple tv remote app on my iPhone, I have selected 'forget this network' on my apple tv for my wifi network and now the apple ... more

  • All replies
  • Helpful answers

  • by Boyd Porter,

    Boyd Porter Boyd Porter Sep 13, 2016 5:01 AM in response to Carrka
    Level 4 (1,002 points)
    Sep 13, 2016 5:01 AM in response to Carrka

    The Apple TV and iDevice must be on the same network. You turned off networking on the Apple TV. Therefore they cannot see each other. Reconnect the Apple TV to the same network as the iDevice.

     

    Have a nice day.

  • by Carrka,

    Carrka Carrka Sep 13, 2016 5:07 AM in response to Boyd Porter
    Level 1 (8 points)
    Apple TV
    Sep 13, 2016 5:07 AM in response to Boyd Porter

    Thanks for your reply Boyd.

     

    I can't access my apple tv now as it doesn't come up on my remote app! They are still on the same wifi network, but I have told my apple tv to forget that network, now my remote app won't talk to my apple tv. It is like I need to somehow make it discoverable again?!

  • by Winston Churchill,

    Winston Churchill Winston Churchill Sep 13, 2016 5:32 AM in response to Carrka
    Level 10 (103,845 points)
    Apple TV
    Sep 13, 2016 5:32 AM in response to Carrka

    You need to reconnect to your network, choosing 'Forget this network' disconnected your Apple TV from the network.

  • by Diana.McCall,Apple recommended

    Diana.McCall Diana.McCall Sep 13, 2016 11:54 AM in response to Carrka
    Level 4 (3,807 points)
    Apple TV
    Sep 13, 2016 11:54 AM in response to Carrka

    Hi. What the guys are trying to say is that forgetting the network means the ATV is no longer on WiFi. It is not on the same  network as your phone because it is off the network. You need your physical remote to reconfigure the network on ATV.