gee-eff-ess
Level 1 (10 points)
Photos for Mac

Q: Problem connecting to server

Every time I open Photos, I get an alert which reads: 'There was a problem connecting to the server "my-server", which is another Mac on my network.

 

If I dismiss the dialog, Photos keeps trying to connect and it pops up again a few seconds later.

 

Does anyone have any idea what Photos is trying to do and how I can stop it doing it?

iPhone 6, iOS 9.2.1

Posted on Sep 13, 2016 5:55 AM

by léonie,Solvedanswer
léonie léonie
Level 10 (106,958 points)
iCloud
A:

Try to delete your Photos Preferences.  Perhaps the server is in some recent file list.

 

  • Remove Photos's caches in the Containers folder ~/Library/Containers/com.apple.Photos/Data/Library/Caches

that stores data to pass to other services. I'd delete the complete folder ~/Library/Containers/com.apple.Photos/  and restart the Mac, then try again.Your user library may still be hidden.To reveal the hidden User Library:

  • Bring the Finder forward by clicking on the Desktop or the Finder icon in the Dock.
  • Select your user/home folder (with the house icon in the Finder sidebar)
  • With that Finder window as the front window, press the key combination ⌘J to bring up the View options.
  • In the View options panel enable ’Show Library Folder’. That will make your user library folder visible in your Home folder.
  • Open your Home folder, then the Library folder, then Containers.
  • Move the complete folder ~/Library/Containers/com.apple.Photos to your desktop. Move the entire folder, not just the contents.

Posted on Sep 14, 2016 3:44 AM

Close
gee-eff-ess

Q: Problem connecting to server

  • All replies
  • Helpful answers

  • by LarryHN,

    LarryHN LarryHN Sep 13, 2016 6:21 AM in response to gee-eff-ess
    Level 10 (84,646 points)
    Photos for Mac
    Sep 13, 2016 6:21 AM in response to gee-eff-ess

    No idea - remember we can not see you so you have to provide details

     

    We do not even have any idea what software you are using or what you use "myServer" for

     

    What versions of the OS and of Photos are you using? What is your server used for? How are you connected to it?

     

    LN

  • by gee-eff-ess,

    gee-eff-ess gee-eff-ess Sep 13, 2016 6:28 AM in response to LarryHN
    Level 1 (10 points)
    Photos for Mac
    Sep 13, 2016 6:28 AM in response to LarryHN

    Hi Larry,

     

    thanks for the reply.

     

    So, I'm using Photos.app 1.5 under El Cap 10.11.6.  my-server is a HD attached to another mac on my local network (wired).  If the Mac and drive aren't actually mounted, then I get this message, but I have no idea why.  There are no photos on that Mac, nor are there any on the HD.

     

    I'm guessing that Photos thinks there are photos on the other Mac, but there aren't ... so I'm wondering how to find out: what it's looking for and how to tell it to stop looking.

     

    It could be an iCloud issue (surprised?) but I don't see how that could be happening either.

  • by léonie,Solvedanswer

    léonie léonie Sep 14, 2016 3:44 AM in response to gee-eff-ess
    Level 10 (106,958 points)
    iCloud
    Sep 14, 2016 3:44 AM in response to gee-eff-ess

    Try to delete your Photos Preferences.  Perhaps the server is in some recent file list.

     

    • Remove Photos's caches in the Containers folder ~/Library/Containers/com.apple.Photos/Data/Library/Caches

    that stores data to pass to other services. I'd delete the complete folder ~/Library/Containers/com.apple.Photos/  and restart the Mac, then try again.Your user library may still be hidden.To reveal the hidden User Library:

    • Bring the Finder forward by clicking on the Desktop or the Finder icon in the Dock.
    • Select your user/home folder (with the house icon in the Finder sidebar)
    • With that Finder window as the front window, press the key combination ⌘J to bring up the View options.
    • In the View options panel enable ’Show Library Folder’. That will make your user library folder visible in your Home folder.
    • Open your Home folder, then the Library folder, then Containers.
    • Move the complete folder ~/Library/Containers/com.apple.Photos to your desktop. Move the entire folder, not just the contents.

  • by gee-eff-ess,

    gee-eff-ess gee-eff-ess Sep 14, 2016 3:47 AM in response to léonie
    Level 1 (10 points)
    Photos for Mac
    Sep 14, 2016 3:47 AM in response to léonie

    Thanks Léonie.  That did it.