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Q: after an iOS upgrade, got locked out at activation lock

I used to have an AppleID which I don't have access to anymore (I think somebody was able to use it as I can't recognise the email address that Apple sent the key code to reset password).

 

Now, I can not unlock the device (Ipad 2) as the Apple ID used to lock it is the old one.  How can I disconnect this device from that Apple ID?  I guess that person might have been receiving reactivation pass code over the last few days.

 

Please help.. Thanks. 

iPad 2, iOS 8.2

Posted on Sep 13, 2016 4:59 AM

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Q: after an iOS upgrade, got locked out at activation lock

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