dtwaldo1

Q: Airport Express Unexpected Error

When trying to setup my Airport Express, my Airport Utility recognizes it; however when I go to set it up it gives me an "Unexpected Error, Try Again" response.  I have on numerous occasions reset it to factory default settings by holding down the reset pin and plugging it into power.  Any ideas how to get around the error message?

iMac 2.4 GHz Core 2 Duo, Mac OS X (10.6.4)

Posted on Jan 17, 2014 12:20 PM

Close

Q: Airport Express Unexpected Error

  • All replies
  • Helpful answers

first Previous Page 4 of 4
  • by khampol,

    khampol khampol Jan 12, 2016 2:15 AM in response to Bob Timmons
    Level 1 (0 points)
    Jan 12, 2016 2:15 AM in response to Bob Timmons
    Temporarily, connect an Ethernet cable from your Mac to the WAN

    You are my man, man!

  • by soetes,

    soetes soetes Apr 5, 2016 1:05 AM in response to Bob Timmons
    Level 1 (4 points)
    Apr 5, 2016 1:05 AM in response to Bob Timmons

    I was having the same "An unexpected error occurred. Please try again"  problem, over and over again. Using my iPhone to set up the Airport Express instead of the Mac worked for me first time. Thank you!

  • by rbce,

    rbce rbce Aug 29, 2016 1:07 PM in response to dtwaldo1
    Level 1 (4 points)
    Aug 29, 2016 1:07 PM in response to dtwaldo1

    The only way it would work for me is: using my iPhone i went to SETTINGS, then WI-FI, underneath "Choose a network", i saw the device i was trying to add, (airport extreme). Clicked on that, and went through the wizard like a breeze and connected on the first try.

    Hope this helps!!!

    Side note: i was adding an airport extreme to my time capsule to extend my wireless coverage in my house.

  • by _newhouse_,

    _newhouse_ _newhouse_ Sep 13, 2016 8:18 AM in response to audiopink
    Level 1 (4 points)
    Sep 13, 2016 8:18 AM in response to audiopink

    Yeah, I followed all the other solutions but when I saw yours about having some "ethernet cables" as part of your problem, I realized that could be my issue as well. When I unplugged my ethernet, it had no errors and got set up right away! Maybe my mac was confused about which network interface to use (Wi-Fi vs. USB Ethernet (etc)). Thanks for posting your solution and insights!

first Previous Page 4 of 4