Q: How to deactivate apple ID for system apps?
My company purchased a Mac mini 3 years ago. When it was turned on for the first time our IT guy indicated his private email address as apple ID in the App store.
When he left the company he changed the password and now I am unable to install the updates of system apps (IPhoto, Keynotes etc.) The guy is switched off and I can't find him.
I have changed apple ID in App store and can get other (non-system apps) though.
All the documents proving that my Mac mini is really mine are available.
Any thoughts how I can sort it out?
Mac mini, iOS 9.3.5
Posted on Sep 8, 2016 10:41 PM
Everything that is on that Mac that was acquired (paid or free) with the IT guys Apple ID belongs to him and to him only. The Mac needs to be erased and have the original version of OS X reinstalled and start over as if it is a new Mac. Companies should never allow employyees to use their personal Apple IDs on company Macs. They should create Apple IDs that the company owns and controls to use on company Macs.
Late 2012 Mac mini, macOS ?; Watch, 38 mm silver AL, Watch OS 2.2.2; iPad Air 2 & iPhone 6+, iOS ?; Apple Airport Express
Posted on Sep 8, 2016 11:19 PM