ladonya

Q: why is my iphone 6 plus not charging

why is my iphone 6 plus not charging

Posted on Apr 19, 2015 8:48 PM

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Q: why is my iphone 6 plus not charging

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  • by jaredfs,

    jaredfs jaredfs Apr 20, 2015 7:47 AM in response to ladonya
    Level 2 (309 points)
    Apr 20, 2015 7:47 AM in response to ladonya

    Have you confirmed that it is your phone that isn't charging and not the lightning connection cable or the power adapter in the wall?

     

    To confirm it's not the adapter, plug your phone into a computer usb port and see if it charges.

     

    to confirm it's not the cable, use someone else's lightning connector cable with your own wall adapter or plugged into a computer.

     

    If it's neither of those, your phone's lightning connector or battery may be bad.  You'll need to take it to an apple store or apple authorized service provider to have it tested (for free at Apple Store).  go to locate.apple.com for the nearest location.

  • by yodithan,

    yodithan yodithan Sep 13, 2016 10:28 AM in response to jaredfs
    Level 1 (8 points)
    iPhone
    Sep 13, 2016 10:28 AM in response to jaredfs

    cable works in two other phones.

  • by MrBill3,

    MrBill3 MrBill3 Sep 13, 2016 1:37 PM in response to yodithan
    Level 1 (14 points)
    Sep 13, 2016 1:37 PM in response to yodithan

    I had the same problem this past weekend.  It would not charge and I tried several different cables and outlets etc.

     

    I then restarted the phone, and it charged OK