HT204204: Update the iOS software on your iPhone, iPad, or iPod touch

Learn about Update the iOS software on your iPhone, iPad, or iPod touch
cyndiloo4
Level 1 (4 points)
iPad

Q: IOS 10 update needs a computer?

I tried to wirelessly update my iPhone and now the screen is locked on connect to iTunes. How can I bypass this or restore my phone?

iPhone 6 Plus, iOS 10

Posted on Sep 13, 2016 11:02 AM

by Neku Sakuraba,Apple recommended
Neku Sakuraba Neku Sakuraba
Level 1 (119 points)
iPhone
A:

Try putting it in recovery mode.

Open itunes and connect to iphone

Turn iphone off while connected to itunes

Press and hold home and power button until itunes logo apears and it should bring up message to restore on itunes.

 

Hope it helps

 

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Posted on Sep 13, 2016 11:04 AM

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cyndiloo4

Q: IOS 10 update needs a computer?

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