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All replies
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Helpful answers
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Sep 13, 2016 10:35 AM in response to TheRealDenmanby SoldOnMac,You are not alone. Hope you find some solace in that.
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Sep 13, 2016 10:37 AM in response to TheRealDenmanby a1000,Same here. My iPad is plugged into iTunes and being reinstalled but not sure what will come out the end as iTunes said that 9.3.5 needed to be installed!
And we're back to iOS 9.3.5 ;-)
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Sep 13, 2016 10:41 AM in response to TheRealDenmanby celliott147,I had no issues. Are you trying to update via iTunes or over the air?
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Sep 13, 2016 10:50 AM in response to celliott147by TheRealDenman,Did OTA. Going to try iTunes. At least I did not have to restore from backup. Everything still in place after going back to 9. iTunes needs update first. Whatever happen to being easy upgrade?
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Sep 13, 2016 11:01 AM in response to celliott147by SoldOnMac,Over the air, for me. Caused both my iPhone 6s Plus and iPad Pro to go into recovery mode. Happened after it downloaded, verified, restarted, installed, restarted, recovery mode. For both.
Currently iPhone is downloading AGAIN to try to "upgrade". If it doesn't work this time, I'll have to do "restore".
Edit: Second try at "upgrade" didn't work. Currently attempting a "restore". Sigh. (on iPhone)
Edit2: iTunes (12.5.1.21) gave an error during "restore" attempt. But iPhone is still installing the restore software. ??? I'll edit this post again after I see what happens after the iPhone installs the restore software.
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Sep 13, 2016 10:56 AM in response to TheRealDenmanby Bill3,On iPad Mini 4 I try to upgrade to iOS 10, I wait 18 minutes while upgrade download, then iPad goes into recovery mode, plug into iTunes and I wait for another download, and I end up back in iOS 9. Infinite loop. Tried four times.
No problem with iPhone 6s plus.
Suggestions?
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Sep 13, 2016 11:04 AM in response to Bill3by Denise Woodcock,iPhone 6S Plus 128 Gb, over the air, same problem now restoring. According to my iTunes it is going to take three hours to download 9.3.5 which is great, no phone until that is done. This is the first phone OS update I've had problems with but this is not good.
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Sep 13, 2016 11:11 AM in response to TheRealDenmanby Michael Velasquez II,Mine was hungup on a millimeter left on the install status bar then eventually went to a black screen. Couldn't tell if the phone was on or off. Waited 20 minutes and held the power and home button until I finally got an Apple logo again. It went back and started the install stats bar all over again. The bar loaded quicker this time and slowed towards the end. After about 7-10 minutes the install completed and the iPhone went to an apple logo...then booted to the home screen!
Not sure what happened.
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Sep 13, 2016 11:12 AM in response to Denise Woodcockby Denise Woodcock,And the first re-download of os 9.3.5 failed, My screen now says the iPhone is in recovery mode and it is back to downloading the os at the point it had failed but still 3 hours to wait. The servers will now be hit badly with people wanting os 10 and when that fails wanting 9.3.5 back.
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Sep 13, 2016 11:13 AM in response to TheRealDenmanby Aruruu,I'm having the same problem, but I'm unable to recover at all, it keeps saying that it failed for a unknown reason. I got myself a iPhone 6s 64gb and I didn't jailbreak it. Seems like awful testing. I'll give it another try later today and cross my fingers and hope it will work then.
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Sep 13, 2016 11:15 AM in response to Aruruuby skinnns,I Have upgraded OTA, iPad went great, but iPhone not. I don't have a pc or mac to log in to. How can I get out of the window that says connect to itunes?
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Sep 13, 2016 11:16 AM in response to TheRealDenmanby crh24,Same problem on iPad Pro 9.7 and iPhone 6s+, i.e.
iPhone 6s+:
recovery mode->iTunes->update iTunes->reinstall 9.3.5->update to 10.0.1 offered->9.5.3 installed
iPad Pro 9.7 SUCCESS:
recovery mode->iTunes->reinstall 9.3.5->update to 10.0.1 offered->9.5.3 installed->update offered>10.0.1 installed
and SUCCESS with 6s+:
recovery mode->iTunes->reinstall 9.3.5->disconnect from iTunes>update to 10.0.1 offered->10.0.1 installed
Looks like the 2nd time was the charm for me.
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Sep 13, 2016 11:22 AM in response to TheRealDenmanby Leo Pan,What are those genius doing right now?It is late night here,I need to sleep,and I needs my phone too!Fix it apple!Fix it!
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Sep 13, 2016 11:23 AM in response to crh24by Denise Woodcock,Wish my internet connection was as fast as yours! I'm down to 2 hours remaining of my download but then I'll have to re-download 10 - and I've four devices to update (five if I include my old iPhone).