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Helpful answers
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Sep 13, 2016 11:22 AM in response to sakanugaaby seamusbjh,★HelpfulHaving the exact same issue here, also after updating to 12.5.1, most likely a problem on Apple side then...
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Sep 13, 2016 11:34 AM in response to seamusbjhby UNLVS,I am experiencing the same issue. My question is that I have the MacOS Sierra beta and updated and it is not working. What are you guys on?
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Sep 13, 2016 11:37 AM in response to UNLVSby Karl Dreeves,I am having the same issue. Running 10.11.6.
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Sep 13, 2016 11:56 AM in response to sakanugaaby daveprovost,Running 12.4.3 on Windows 10 and I have the same problem. Maybe related to the iOS 10 release?
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Sep 13, 2016 12:04 PM in response to daveprovostby Limnos,daveprovost wrote:
Running 12.4.3 on Windows 10 and I have the same problem. Maybe related to the iOS 10 release?
Could be. I can see you and 2 billion other people having to all log into iCloud again after all the upgrades going on today. I am sure Apple is very happy at being able to maintain a fan base of those who absolutely must have the latest and rush out to spend lots and lots of money the second something appears. I am too because then I let them test everything on their computers first and discover any bugs and which favorite features have been removed.
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Sep 13, 2016 12:01 PM in response to sakanugaaby annabelle,Since I updated iTunes I have the same problem
Unable to connect to iCloud Music Library.
I checked https://www.apple.com/ca/support/systemstatus/ but it looks everything is working
I guess it could be down because there are a lot of updates going on (iOS 10) and maybe the servers are super busy
Let's check it again later on
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Sep 13, 2016 12:03 PM in response to sakanugaaby David Strait,I have the same issue. I am on MacOS 10.11.6 on my laptop and 10.10.5 on my desktop. They both have the same problem (can't connect to iCloud Music Library).
I also have one account with iTunes Match and another account with Apple Music. Neither account will connect. I also tried restarting the computers.
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Sep 13, 2016 12:07 PM in response to Limnosby DLMartin,Hi,
Yes, have restarted multiple times. Also have logged in/out of my account between reboots. No luck. Not only do I continually get the "Unable to connect to iCloud Music Library" message, but I am unable to connect to any of my Airplay speakers. Additionally, I have a now long-displayed message stating, "Deleting Genius results," that doesn't have a way to close, was I able to close iTunes. Finally, iTunes crashed and posted an "iTunes quit unexpectedly message..." with these exception types:
- Exception Type: EXC_BAD_ACCESS (SIGSEGV)
- Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000078
- Exception Note: EXC_CORPSE_NOTIFY
Yikes. Not too excited to see that reference to a "corpse" in there.
These issues have occurred immediately following upgrading iTunes today. A little freaked out here. Hoping things will all catch up, maybe after all the extensive server hits calm down later today?
Cheers
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Sep 13, 2016 12:07 PM in response to David Straitby UNLVS,mine was working fine until the update. It's frustrating because I can get to the music on my iPhone. Only iTunes is doing this. It's the update of iTunes that is causing this.
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