HT201252: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

Learn about Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
bailey9130
Level 1 (5 points)
iPad

Q: Can I restore without losing data?

I dont have my Iphone backed up on my computer. I need to get out of a boot loop, but I cant update. Is there a way to restore it without losing any of my pictures, music, etc?

iPhone 6 Plus

Posted on Sep 13, 2016 1:22 PM

by ChrisJ4203,Solvedanswer
ChrisJ4203 ChrisJ4203
Level 9 (57,934 points)
iPhone
A:

Do you have an iCloud backup? Or are you saying that you have no backup at all? Did you not create a backup before attempting to update the device? Apple recommends a backup before doing any type of iOS update.

 

Without a backup, you will lose data. You can recover to your latest backup.

Posted on Sep 13, 2016 1:24 PM

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bailey9130

Q: Can I restore without losing data?

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  • Helpful answers

  • by ChrisJ4203,Solvedanswer

    ChrisJ4203 ChrisJ4203 Sep 13, 2016 1:24 PM in response to bailey9130
    Level 9 (57,934 points)
    iPhone
    Sep 13, 2016 1:24 PM in response to bailey9130

    Do you have an iCloud backup? Or are you saying that you have no backup at all? Did you not create a backup before attempting to update the device? Apple recommends a backup before doing any type of iOS update.

     

    Without a backup, you will lose data. You can recover to your latest backup.

  • by Skydiver119,

    Skydiver119 Skydiver119 Sep 13, 2016 1:25 PM in response to bailey9130
    Level 7 (28,247 points)
    iPad
    Sep 13, 2016 1:25 PM in response to bailey9130

    Do you have any backup anywhere? Did you use iCloud to backup?

    If you have a backup, after you restore it, you can restore (Yeah, I know same term) from the backup. The downside....say mine fritzed, the last time I backed up was last week so I'd lose everything from that backup point til now.

  • by WALTER-MILANO-ITALY,

    WALTER-MILANO-ITALY WALTER-MILANO-ITALY Sep 13, 2016 1:25 PM in response to bailey9130
    Level 4 (2,205 points)
    Sep 13, 2016 1:25 PM in response to bailey9130

    keep the home and start button pressed until it reboots. This could help without any lost.

  • by Rysz,

    Rysz Rysz Sep 13, 2016 1:28 PM in response to bailey9130
    Level 7 (20,487 points)
    iTunes
    Sep 13, 2016 1:28 PM in response to bailey9130

    Unless you purposefully skipped that step, a backup is created as one of the early steps of an iOS update. It will be either in iTunes or iCloud, so check.

  • by bailey9130 ,

    bailey9130 bailey9130 Sep 13, 2016 1:29 PM in response to Skydiver119
    Level 1 (5 points)
    iPad
    Sep 13, 2016 1:29 PM in response to Skydiver119

    Sadly, I don't have any sort of backup. (Which is totally my fault, and is due to my negligence) Is it too late to make any sort of ICloud backup? Or would I need my IPhone to be on? Also, I looked this up online and it said I could hold the volume up button, and it would put it into "Safe-Mode". Is that a legit thing?