Q: OS failed, no drivers so iPhone not recognised
The os 10 problem affected my iPhone 6S Plus. Whilst following the restore instructions the download kept crashing and error 1671 occurred. I turned off my anti virus which seems to cause error 1671.
The 9.3.5 download that was taking place failed yet again and despite having reached over 1 GB failed back to 0. The system then went to 'contacting the server' for around 10 minutes but did not connect. I was then advised there was a new iTunes download which I needed before I would be able to restore.
Downloaded the new iTunes which involved re-booting my PC. Now my iPhone is not recognised.
I have gone to devices in settings, checked properties and there is no driver - I ran troubleshooting, no driver can be found. I presume this means there is now no OS on my phone.
I have tried re-booting the phone, turning it off and then as I press the home button attaching the cable. Still not recognised. I have changed cable, changed usb port etc. the system beeps when I attach but my phone is not recognised.
I am now at my wits end, without my phone, have spent hours on this and got nowhere so any advice gratefully received.
If anyone knows how to get a driver to my phone so I can restore it . . . . . .
iPhone 6s Plus, iOS 9.2.1
Posted on Sep 13, 2016 1:06 PM