-
All replies
-
Helpful answers
-
by Carolyn Samit,Sep 13, 2016 4:54 PM in response to Isabelle.907
Carolyn Samit
Sep 13, 2016 4:54 PM
in response to Isabelle.907
Level 10 (122,026 points)
Apple MusicIt should be available now.
Restart your devices then try again.
Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
-
Sep 13, 2016 4:54 PM in response to Isabelle.907by Phil0124,What devices (models) exactly do you have?
If you go to Settings->General->Software Update does the update not show up?
-
Sep 13, 2016 5:04 PM in response to Carolyn Samitby Isabelle.907,I have restarted them twice and it hasn't worked
-
Sep 13, 2016 5:08 PM in response to Phil0124by Isabelle.907,i have an iPhone 6 and an iPad Air 2. When I go to settings the update does not show, and I have tried restarting
-
Sep 13, 2016 6:53 PM in response to Isabelle.907by Phil0124,Have you tried updating through iTunes on your computer?
Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
If you can’t update wirelessly on your iOS device, you can update manually using iTunes on a computer that you trust. If your computer is using Personal Hotspot on the iOS device that you’re updating, connect your computer to a different Wi-Fi or Ethernet network before you update.
-
Sep 13, 2016 9:23 PM in response to Isabelle.907by King974,Same issue on daughters iPhone 6, girl friends iPad mini 2, and my iPad mini 2. My iPhone 6 and sons 6 Plus installed 10 fine.
Tried different wifi locations. Hard resets ect.