Q: Unable to Reset Security Questions
I just spent twenty bucks on a new iTunes gift-card so I'm less than happy about this.
I have no idea what the answers to my security questions for this account are. I made it years ago. When I go to reset them, the verification code is never sent to "Jordyn's iPhone" as it says. I've requested it the maximum number of times so it isn't letting me anymore.
I don't have access to the primary e-mail associated with this account as it's been deleted. I don't have access to the rescue e-mail either.
I tried calling Apple about this previously but I was hung up on?
I would like to be able to buy things for my iPhone please.
iPhone 5
Posted on Sep 13, 2016 5:05 PM
This is primarily a user-to-user technical support forum. As described in If you forgot the answers to your Apple ID security questions - Apple Support if you are unable to reset the security questions you will need to contact Apple support:
Contact Apple for help with Apple ID account security - Apple Support
Posted on Sep 13, 2016 7:04 PM