curlianne

Q: Ipad won't turn on

It is fully charged. I only stopped using it for a few minutes, when I tried to turn it back on it wouldn't turn on. I have put it back on charge but there is just a black screen still. Can anyone give me an idea of what the problem may be or do I just need a new one. Thanking you.

Posted on Sep 13, 2016 6:56 PM

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Q: Ipad won't turn on

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  • by King_Penguin,Apple recommended

    King_Penguin King_Penguin Sep 13, 2016 11:51 PM in response to curlianne
    Level 10 (133,767 points)
    iTunes
    Sep 13, 2016 11:51 PM in response to curlianne

    What have you tried to see if you can get it to turn on e.g. have you tried a soft-reset/reboot ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo will hopefully appear and it will boot up